Senior Retail Sales Advisor

Placements24; Randburg; Hybrid; ZAR 280,000 - 420,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employee discount

Career development

Hybrid work environment

Job summary

Placements24 in Randburg is seeking a Senior Retail Sales Advisor to lead customer engagement and sales efforts in a prominent store. This hybrid role includes floor interaction with some remote responsibilities such as performance analysis or training material development.

You will mentor junior staff, drive sales, and provide expert product knowledge in Gauteng's dynamic retail landscape.

Qualifications

• Experience as Retail Sales Advisor or similar, with track record of exceeding goals.
• Deep product knowledge in retail sector and willingness to learn.
• Excellent communication, negotiation, interpersonal skills.
• Ability to lead and motivate a sales team.
• Willingness to work flexible schedule including weekends and some remote admin/training tasks.

Responsibilities

• Engage customers in a consultative manner, providing in-depth product knowledge and tailored solutions to meet their needs.
• Drive sales performance by exceeding personal targets and inspiring the sales team to achieve theirs.
• Mentor and train new and existing sales associates on product lines, sales techniques, and customer service standards.
• Assist with visual merchandising and stock management to ensure the store is appealing and well-stocked in Randburg.
• Analyze sales data and customer feedback to identify opportunities for improvement and contribute to sales strategy discussions.
• Handle complex customer inquiries and resolve escalated issues with professionalism and efficiency.

Skills

Retail sales

Sales targets

Customer engagement

Mentoring

Job description

About the Role

Our client is seeking a knowledgeable and experienced Senior Retail Sales Advisor to lead customer engagement and sales efforts at their prominent store in Randburg. This hybrid role involves significant customer interaction on the floor, coupled with potential remote responsibilities such as performance analysis or training material development. You will be a key figure in driving sales, providing expert product knowledge, and mentoring junior sales staff. This is an excellent opportunity for a seasoned sales professional to make a significant impact in the dynamic retail landscape of Gauteng, contributing to a customer-centric and results-driven environment.

Key Responsibilities

• Engage customers in a consultative manner, providing in-depth product knowledge and tailored solutions to meet their needs.


• Drive sales performance by exceeding personal targets and inspiring the sales team to achieve theirs.


• Mentor and train new and existing sales associates on product lines, sales techniques, and customer service standards.


• Assist with visual merchandising and stock management to ensure the store is appealing and well-stocked in Randburg.


• Analyze sales data and customer feedback to identify opportunities for improvement and contribute to sales strategy discussions.


• Handle complex customer inquiries and resolve escalated issues with professionalism and efficiency.

Requirements

• Extensive experience as a Retail Sales Advisor or similar role, with a proven history of exceeding sales goals.


• Deep product knowledge within the relevant retail sector and a passion for continuous learning.


• Exceptional communication, negotiation, and interpersonal skills.


• Ability to lead by example and motivate a sales team.


• Willingness to work a flexible schedule, including weekends, and undertake some remote administrative or training tasks.

Benefits

• Competitive annual salary with a lucrative commission and bonus structure.


• Comprehensive health, dental, and vision insurance plans.


• Generous employee discount on all company products.


• Opportunities for career advancement and leadership development.


• A collaborative and supportive hybrid work environment in Randburg.