Senior Retail Sales Associate - WhatJobs Direct (Midrand)

Placements24; Midrand; On-site; ZAR 220,000 - 340,000; Full time

Benefits offered by this job

Staff discounts on products

Comprehensive training programs

Performance-based bonuses

Job summary

Placements24 in Midrand seeks a Senior Retail Sales Associate to lead sales efforts and mentor junior staff. You will drive targets, ensure top-tier customer service, and oversee merchandising and stock processes to support a vibrant, customer-centric store.

The role requires proven retail leadership, a strong eye for visual merchandising, and a passion for fashion retail in a fast-paced environment.

Qualifications

• Minimum 2 years in a senior or supervisory retail role.
• Proven track record of meeting and exceeding sales targets.
• Strong customer service orientation and communication.
• Ability to train and mentor junior sales associates.
• Knowledge of visual merchandising and store presentation.

Responsibilities

• Exceed individual and team sales targets through proactive engagement and selling techniques.
• Provide exceptional customer service and resolve queries or complaints efficiently.
• Assist in training and mentoring new and junior staff.
• Maintain visual merchandising standards as per guidelines.
• Manage stock, deliveries, and inventory counts accurately.
• Operate POS system and handle cash/card transactions with integrity.
• Stay informed on products, promotions, and policies to advise customers.
• Contribute to a safe, positive store environment.

Skills

Sales leadership

Customer service

POS proficiency

Team mentorship

Communication

Education

Matric/Grade 12

Tools

Basic computer skills

Job description

About the Role

Our client, a prominent player in the retail sector, is seeking a highly motivated and experienced Senior Retail Sales Associate to join their dynamic team in Midrand, Gauteng . This is an excellent opportunity for a driven individual to take on a leadership role within a fast-paced and customer-centric environment. The ideal candidate will possess exceptional sales skills, a passion for customer service, and the ability to inspire and guide junior team members. This role is crucial in driving sales performance, maintaining visual merchandising standards, and ensuring an outstanding shopping experience for every customer. We are looking for someone who is proactive, detail-oriented, and committed to achieving targets. The successful applicant will play a pivotal part in the daily operations of the store, contributing significantly to its overall success and reputation.

Key Responsibilities

• Exceeding individual and team sales targets through proactive engagement and effective selling techniques.
• Providing unparalleled customer service, building strong customer relationships, and resolving any customer queries or complaints efficiently.
• Assisting in the training and mentoring of new and junior sales associates, fostering a collaborative and high-performing team environment.
• Maintaining impeccable visual merchandising standards according to company guidelines, ensuring products are attractively displayed and accessible.
• Managing stock levels, processing deliveries, and assisting with inventory counts accurately and on time.
• Operating the point-of-sale (POS) system efficiently and accurately, handling cash and card transactions with integrity.
• Staying up-to-date with product knowledge, promotions, and company policies to effectively advise customers.
• Contributing to a positive and safe store environment for both staff and customers.

Requirements

• Proven experience in a retail sales environment, with a minimum of 2 years in a senior or supervisory role preferred.
• Demonstrated ability to achieve and exceed sales targets consistently.
• Exceptional interpersonal and communication skills, with a strong customer service orientation.
• Ability to work effectively in a team and take initiative.
• Proficiency in using POS systems and basic computer skills.
• Flexibility to work varied shifts, including weekends and public holidays, as per the business needs of the Midrand store.
• A passion for fashion/retail and a keen eye for visual merchandising.
• Matriculation or equivalent qualification is essential; further retail-related qualifications are advantageous.

Benefits

This role offers a competitive annual salary, opportunities for performance-based bonuses, and comprehensive training programs designed to enhance your skills and career progression within the retail industry. You will be part of a supportive and vibrant team that values hard work and dedication. Our client is committed to employee development and provides clear pathways for advancement. Additionally, employees receive generous staff discounts on products, contributing to overall compensation. Join a company that invests in its people and offers a rewarding career in Gauteng .