Senior Retail Sales Associate - Pretoria

Placements24; Pretoria; Presencial; ZAR 110 000 - 165 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive hourly wage and commission

Employee discounts on merchandise

Training and development programs

Vibrant and professional work环境

Resumo da oferta

Placements24 is seeking a Senior Retail Sales Associate for a prestigious Pretoria boutique. You will be the face of the brand, delivering exceptional service, sharing in-depth product knowledge, and mentoring junior team members as needed in a high-end retail environment.

In this on-site role, you will drive sales, maintain store standards, and build lasting client relationships with Pretoria-based customers, while thriving in a dynamic, luxury setting that emphasizes client experience.

Qualificações

• Minimum of 3 years of experience in retail sales, preferably in a high-end or luxury environment.
• Proven track record of meeting or exceeding sales targets.
• Exceptional customer service and communication skills.
• Strong interpersonal skills with the ability to build rapport with diverse clientele.
• Passion for retail and delivering outstanding client experiences.
• Ability to work independently and as part of a team.

Responsabilidades

• Engage customers in a warm and professional manner, providing expert advice on products and services offered.
• Achieve and exceed personal and store sales targets through effective sales techniques and CRM.
• Maintain a comprehensive understanding of product features, benefits, and current promotions.
• Assist with visual merchandising to keep the store well-presented and appealing.
• Handle customer inquiries, feedback, and complaints effectively and professionally.
• Process sales transactions accurately using the POS system.
• Build and maintain a loyal customer base through personalized service and follow-up.
• Stay informed about industry trends and competitor activities to better serve customers.
• Contribute to a positive and collaborative team environment in the Pretoria store.

Conhecimentos

Customer service

Sales skills

Communication

Team player

Product knowledge

Descrição da oferta de emprego

About the Role

Our client, a distinguished luxury goods retailer, is seeking a motivated and customer-focused Senior Retail Sales Associate to join their prestigious **Pretoria, Gauteng** boutique. This role is for an individual passionate about providing exceptional customer service, driving sales, and contributing to a positive store atmosphere. As a senior member of the sales team, you will be expected to demonstrate in-depth product knowledge, master sales techniques, and potentially mentor newer team members. You will be the face of the brand, engaging with clients, understanding their needs, and offering tailored solutions. This is an on-site position, demanding your full presence within our **Pretoria** store to deliver the highest standard of client interaction and sales performance. We are looking for individuals who thrive in a dynamic retail environment and are dedicated to building lasting customer relationships in **Pretoria**.

Key Responsibilities

• Engage customers in a warm and professional manner, providing expert advice on products and services offered.
• Achieve and exceed personal and store sales targets through effective sales techniques and customer relationship management.
• Maintain a comprehensive understanding of product features, benefits, and current promotions.
• Assist with visual merchandising, ensuring the store is well-presented, organized, and appealing to customers.
• Handle customer inquiries, feedback, and complaints effectively and professionally.
• Process sales transactions accurately and efficiently using the point-of-sale (POS) system.
• Build and maintain a loyal customer base through personalized service and follow-up.
• Stay informed about industry trends and competitor activities to better serve customers.
• Contribute to a positive and collaborative team environment in the **Pretoria** store.

Requirements

• Minimum of 3 years of experience in retail sales, preferably in a customer-facing role within a high-end or luxury environment.
• Proven track record of meeting or exceeding sales targets.
• Exceptional customer service and communication skills.
• Strong interpersonal skills with the ability to build rapport with diverse clientele.
• A passion for the retail industry and delivering outstanding client experiences.
• Ability to work effectively both independently and as part of a team.
• Basic understanding of inventory management and stock replenishment.
• Flexibility to work retail hours, including weekends and public holidays, in **Pretoria**.

Benefits

• Competitive hourly wage and commission structure.
• Opportunity to work with prestigious brands and products.
• Employee discounts on merchandise.
• Training and development programs to enhance sales skills.
• A vibrant and professional work environment in **Pretoria**.