Senior Retail Sales Specialist

Placements24; Benoni; On-site; ZAR 320,000 - 520,000; Full time

Benefits offered by this job

Staff discounts

Training & development

Promotion opportunities

Medical aid

Provident fund

Job summary

Placements24 in Benoni, Gauteng, seeks a Senior Retail Sales Specialist to drive sales, deliver exceptional customer service, and uphold brand standards in-store.

The role requires 5+ years in retail, strong merchandising, leadership skills, and POS proficiency, with flexibility for shifts. A competitive package, staff discounts, and ongoing training accompany the opportunity to advance within a dynamic retail team.

Qualifications

• Requires minimum 5 years in a similar retail sales role.
• Strong customer service and relationship management.
• Solid understanding of retail sales principles and merchandising techniques.
• Proven ability to lead and motivate a sales team.
• Proficient with POS systems and basic computer skills.

Responsibilities

• Drive sales performance by implementing effective sales strategies and achieving targets.
• Provide exceptional customer service and build strong relationships.
• Maintain product displays to support visual merchandising and attract customers.
• Monitor inventory levels and assist with stock management.
• Train and mentor junior sales staff to foster a high-performing team.
• Stay up-to-date with product knowledge and industry trends.
• Handle inquiries and resolve complaints professionally and promptly.
• Contribute to store operations by following policies and procedures.
• Participate in team meetings and suggest sales improvements.
• Assist in opening and closing procedures as required.

Skills

Sales leadership

Customer service

Merchandising

Negotiation

Team leadership

Education

Matriculation / Grade 12

Tools

POS systems

Job description

About the Role

Our client, a leading player in the fast-paced retail sector, is seeking a highly motivated and experienced Senior Retail Sales Specialist to join their dynamic team in Benoni, Gauteng . This is an exceptional opportunity for a results-driven individual to contribute to the success of a well-established brand. The ideal candidate will possess a deep understanding of sales strategies, customer relationship management, and merchandising techniques. You will be instrumental in driving sales performance, enhancing the customer experience, and maintaining brand standards within the store environment. This role demands a proactive approach, excellent interpersonal skills, and a passion for achieving targets. If you are a natural leader with a proven track record in retail sales and are looking for a challenging and rewarding career move, this position in Benoni could be the perfect fit for you. We are committed to fostering a supportive and growth-oriented work environment.

Key Responsibilities

• Drive sales performance by implementing effective sales strategies and achieving individual and team targets.
• Provide exceptional customer service, building strong relationships and ensuring customer satisfaction.
• Manage and maintain product displays to enhance visual merchandising and attract customers.
• Monitor inventory levels and assist with stock management, including receiving and processing new stock.
• Train and mentor junior sales staff, fostering a collaborative and high-performing team culture.
• Stay up-to-date with product knowledge and industry trends to effectively advise customers.
• Handle customer inquiries and resolve complaints in a professional and timely manner.
• Contribute to store operational efficiency by adhering to company policies and procedures.
• Participate in team meetings and contribute ideas for sales improvement and operational enhancements.
• Assist in opening and closing procedures as required.

Requirements

• A minimum of 5 years of experience in a similar retail sales role, with a proven record of exceeding sales targets.
• Demonstrable experience in customer service and relationship management.
• Strong understanding of retail sales principles and merchandising techniques.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to lead and motivate a sales team.
• Proficiency in point-of-sale (POS) systems and basic computer skills.
• A matriculation certificate or equivalent qualification is essential.
• Flexibility to work various shifts, including weekends and public holidays, as per business needs in Benoni .
• A passion for the retail industry and a commitment to delivering outstanding customer experiences.
• Previous experience in a supervisory or team lead role within retail is highly advantageous.

Benefits

• Our client offers a competitive remuneration package commensurate with experience, including a basic salary and potential performance-based bonuses.
• Employees benefit from staff discounts on a wide range of products, contributing to significant savings.
• Comprehensive training and development programs are provided to ensure continuous professional growth and career advancement within the company.
• Opportunities for promotion to management roles are available for high-achievers.
• A supportive and collaborative team environment is fostered, encouraging personal and professional development.
• This role also offers exposure to cutting-edge retail strategies and customer engagement techniques.
• Additional benefits may include medical aid contributions and provident fund options.
• The position is based in the vibrant retail hub of Benoni .