Senior Retail Associate

Placements24; Centurion; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Employee discounts

Collaborative team atmosphere

Stable work environment in Centurion

Job summary

Placements24 in Centurion is seeking a Senior Retail Associate to be a key customer contact, delivering expert product knowledge and outstanding service while supporting daily store operations and merchandising.

The role includes mentoring junior staff, processing transactions via POS, managing inventory, and helping drive sales in a busy retail environment.

Qualifications

• Proven experience as a Retail Associate, preferably with supervisory responsibilities.
• Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
• Strong product knowledge in the relevant retail sector.
• Proficiency with POS systems and basic computer applications.
• Ability to work effectively in a fast-paced retail environment and handle multiple tasks.
• A commitment to providing exceptional customer experiences in Centurion.

Responsibilities

• Provide outstanding customer service, assisting clients with product selection and purchase decisions.
• Develop and maintain a deep understanding of store products, promotions, and policies.
• Process transactions accurately using the point-of-sale (POS) system.
• Assist with visual merchandising, ensuring displays are attractive and well-maintained.
• Help manage inventory levels, including receiving and stocking merchandise.
• Support the store management team in daily operational tasks and team training.

Skills

Customer service excellence

Communication skills

Team leadership

Product knowledge

POS proficiency

Tools

POS Systems

Job description

About the Role

Our client is seeking a highly experienced and motivated Senior Retail Associate to join their team in Centurion . In this role, you will serve as a key point of contact for customers, providing expert product knowledge and exceptional service. You will also play a vital role in supporting store operations, assisting with merchandising, and potentially mentoring junior team members. This position offers a chance to be part of a reputable retail establishment, contributing directly to customer satisfaction and the store's success in a busy commercial hub.

Key Responsibilities

• Provide outstanding customer service, assisting clients with product selection and purchase decisions.
• Develop and maintain a deep understanding of store products, promotions, and policies.
• Process transactions accurately using the point-of-sale (POS) system .
• Assist with visual merchandising, ensuring displays are attractive and well-maintained.
• Help manage inventory levels, including receiving and stocking merchandise.
• Support the store management team in daily operational tasks and team training.

Requirements

• Proven experience as a Retail Associate , preferably with some supervisory or senior responsibilities.
• Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
• Strong product knowledge in the relevant retail sector.
• Proficiency with POS systems and basic computer applications.
• Ability to work effectively in a fast-paced retail environment and handle multiple tasks.
• A commitment to providing exceptional customer experiences in Centurion .

Benefits

• Competitive salary based on experience and performance.
• Opportunities for professional development and skill enhancement .
• Employee discounts on merchandise.
• A positive and collaborative team atmosphere.
• Stable work environment in the vibrant Centurion retail landscape.