Senior Retail Assistant

Placements24; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Staff discounts

Training & development

Friendly team

Advancement opportunities

Job summary

Placements24 is seeking a Senior Retail Assistant in Cape Town to be a key contact for customers, offering product recommendations and ensuring a smooth shopping experience.

You will support store management with daily operations, stock handling, and merchandising while delivering exceptional service in a busy retail environment. This role offers opportunities for growth and a supportive team spirit.

Qualifications

• Previous experience as a Retail Assistant or similar role.
• Excellent customer service and communication skills.
• Ability to work in a team environment and independently.
• Familiarity with POS systems and basic inventory management.
• A positive attitude and genuine interest in retail and customer satisfaction.

Responsibilities

• Assist customers with product selection, answer inquiries, and provide recommendations.
• Process sales transactions accurately using the POS system.
• Maintain stock levels by receiving, unpacking, and displaying merchandise according to visual guidelines.
• Conduct regular stocktakes and ensure inventory accuracy.
• Support the Store Manager with opening and closing procedures.

Skills

Customer service

Communication

POS systems

Inventory management

Tools

POS system

Job description

About the Role

Our client is looking for a motivated and customer-focused Senior Retail Assistant to join their busy store in Cape Town . In this role, you will be a key point of contact for customers, providing expert advice on products and services, and ensuring a seamless shopping experience. You will also support the store management team in day-to-day operations, including stock management and merchandising. This is an excellent opportunity for an individual with a strong retail background and a passion for delivering exceptional service to advance their career in a vibrant retail setting.

Key Responsibilities

• Assist customers with product selection, answer inquiries, and provide expert recommendations.
• Process sales transactions accurately using the Point of Sale (POS) system.
• Maintain stock levels by receiving, unpacking, and displaying merchandise according to visual merchandising guidelines.
• Assist in conducting regular stocktakes and ensure inventory accuracy.
• Support the Store Manager with operational tasks, including opening and closing procedures.

Requirements

• Previous experience as a Retail Assistant or similar role is essential.
• Excellent customer service and communication skills.
• Ability to work effectively in a team environment and independently.
• Familiarity with POS systems and basic inventory management.
• A positive attitude and a genuine interest in retail and customer satisfaction.

Benefits

• Competitive salary package.
• Staff discounts on a wide range of products.
• Opportunities for training and skill development.
• Friendly and supportive team environment.
• Potential for advancement to supervisory roles.