Senior Retail Sales Advisor

Placements24; Klerksdorp; On-site; ZAR 83,000 - 138,000; Full time

Benefits offered by this job

Employee discounts

Commission opportunities

Career development

Job summary

Placements24 in Klerksdorp, South Africa, is seeking a Senior Retail Sales Advisor to provide expert product knowledge and personalized service. You will drive store sales, resolve complex inquiries, and mentor junior staff while maintaining inviting merchandising standards.

The role focuses on delivering exceptional customer service, achieving sales targets, and contributing to inventory and store operations, making a tangible impact on customer satisfaction and loyalty.

Qualifications

• Proven experience as a Retail Sales Advisor with a track record of achieving sales targets.
• In-depth knowledge of retail products and sales techniques.
• Exceptional customer service and communication skills.
• Ability to work independently and as part of a team in a dynamic retail environment.
• Experience with point-of-sale (POS) systems.

Responsibilities

• Provide expert product knowledge and personalized sales assistance to customers.
• Drive store sales performance by actively engaging with customers and exceeding sales goals.
• Handle customer inquiries, complaints, and returns with professionalism and efficiency.
• Assist in training and guiding new sales advisors, sharing best practices.
• Maintain visual merchandising standards and ensure the store is clean and inviting.
• Contribute to inventory management tasks, including stock checks and replenishment.

Skills

Customer service

Product knowledge

Communication

Sales target achievement

Team collaboration

Tools

POS systems

Job description

About the Role

Our client is seeking an experienced and customer-centric Senior Retail Sales Advisor to join their esteemed team in Klerksdorp . In this role, you will be instrumental in providing exceptional service, driving sales, and mentoring junior staff. You will leverage your deep product knowledge to assist customers, resolve complex inquiries, and contribute to achieving sales targets. This position is ideal for a proactive individual passionate about retail, customer satisfaction, and eager to take on more responsibility, making a significant impact on the store's success and customer loyalty.

Key Responsibilities

• Provide expert product knowledge and personalized sales assistance to customers.
• Drive store sales performance by actively engaging with customers and exceeding sales goals.
• Handle customer inquiries, complaints, and returns with professionalism and efficiency.
• Assist in training and guiding new sales advisors, sharing best practices.
• Maintain visual merchandising standards and ensure the store is clean and inviting.
• Contribute to inventory management tasks, including stock checks and replenishment.

Requirements

• Proven experience as a Retail Sales Advisor , with a track record of achieving sales targets.
• In-depth knowledge of retail products and sales techniques.
• Exceptional customer service and communication skills.
• Ability to work independently and as part of a team in a dynamic retail environment.
• Experience with point-of-sale (POS) systems.
• A positive attitude and a strong work ethic, with a passion for retail.

Benefits

• Competitive hourly wage and commission opportunities.
• Opportunities for career advancement and professional development.
• Generous employee discounts on a wide range of products.
• A supportive team culture that values individual contribution.
• Exposure to leading retail brands and customer engagement strategies in Klerksdorp .