Retail Assistant Manager

Placements24; Centurion; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary with incentives

Staff discounts on merchandise

Professional development opportunities

Dynamic team environment

Career advancement

Job summary

Placements24 in Centurion seeks a motivated Retail Assistant Manager to support the Store Manager in daily operations and drive sales. You will supervise staff, ensure exceptional customer service, and help maintain store standards in a busy shopping district.

Your leadership, analytical mindset, and hands-on experience with POS systems and inventory software will help optimize performance, stock control, and loss prevention while fostering a collaborative team environment.

Qualifications

• Minimum 1–2 years in a retail supervisory role.
• Strong knowledge of retail sales principles and customer service best practices.
• Excellent leadership and team management skills.
• Experience analyzing sales data and making informed operational decisions.
• Familiar with retail POS systems and inventory software.

Responsibilities

• Assist Store Manager in daily store operations, including opening/closing procedures.
• Supervise and train staff, guiding performance to meet standards.
• Monitor sales performance, analyze trends, and implement strategies to boost revenue.
• Oversee inventory management, replenishment, loss prevention and visual merchandising.
• Handle customer escalations and ensure resolution of issues.
• Create an engaging and positive shopping environment for customers.

Skills

Retail management

Customer service

Team leadership

Sales analytics

POS systems

Inventory software

Tools

POS systems

Inventory management software

Job description

About the Role

Our client is seeking a motivated and results-oriented Retail Assistant Manager to support the Store Manager in leading operations at their Centurion location. You will play a key role in driving sales, managing staff, and ensuring the smooth day-to-day running of the store. This position requires a blend of leadership, operational expertise, and a commitment to delivering outstanding customer service, contributing to a high-performing retail team in a prominent shopping district.

Key Responsibilities

• Assist the Store Manager in daily store operations, including opening and closing procedures.
• Supervise and train retail staff, providing guidance and support to ensure performance standards are met.
• Monitor sales performance, analyze trends, and implement strategies to boost revenue.
• Oversee inventory management, including stock replenishment, loss prevention, and visual merchandising.
• Handle customer escalations and ensure all customer service issues are resolved effectively.
• Contribute to creating an engaging and positive shopping environment for customers.

Requirements

• Previous experience in a Retail Assistant Manager or supervisory role.
• Strong understanding of retail sales principles and customer service best practices.
• Excellent leadership and team management skills.
• Ability to analyze sales data and make informed operational decisions.
• Proficiency with retail POS systems and inventory management software.

Benefits

• Competitive salary package with performance incentives.
• Staff discounts on a wide range of merchandise.
• Opportunities for professional development and career advancement.
• A dynamic work environment with a focus on team collaboration.
• Exposure to various aspects of retail management.