Assistant Retail Store Manager

Placements24; Centurion; Hybrid; ZAR 240,000 - 340,000; Full time

Benefits offered by this job

Competitive salary package

Health and wellness programs

Employee discounts

Training and skill development

Supportive work environment

Job summary

Placements24 in Centurion is seeking an Assistant Retail Store Manager to support the Store Manager in overseeing day-to-day operations, drive sales, and uphold customer service standards.

You will supervise staff, manage inventory, ensure visual merchandising, handle customer inquiries, and contribute to store profitability. Hybrid work allows some administrative tasks to be remote.

Qualifications

• Previous experience in a retail leadership role, such as supervisor or senior sales associate.
• Strong understanding of retail sales principles and customer service excellence.
• Excellent organizational and time-management skills.
• Proficiency with POS systems and inventory management software.
• Ability to work collaboratively with the store team and management.
• Willingness to adapt to a hybrid work model, balancing in-store responsibilities with potential administrative tasks that can be performed remotely.

Responsibilities

• Assist the Store Manager in daily store operations, including opening and closing procedures.
• Supervise and support retail staff, providing guidance on customer service, sales techniques, and operational tasks.
• Contribute to effective inventory management, including stock replenishment, monitoring stock levels, and preventing loss.
• Ensure visual merchandising standards are met and maintained to enhance product presentation and store appeal.
• Handle customer inquiries, feedback, and resolve complaints to ensure customer satisfaction.
• Support the Store Manager in achieving sales targets and managing operational costs for the Centurion store.

Skills

Retail leadership

Customer service excellence

Organizational skills

Time-management

POS systems

Inventory management

Tools

POS systems

Inventory management software

Job description

About the Role Our client is seeking a proactive and detail-oriented Assistant Retail Store Manager to support the Store Manager in overseeing operations at their Centurion location. This role is integral to ensuring the smooth day-to-day running of the store, driving sales performance, and upholding excellent customer service standards. You will play a key role in staff supervision, inventory control, and contributing to a positive store atmosphere. This position offers a great stepping stone for individuals looking to advance their retail management career in a growing company.

Key Responsibilities

• Assist the Store Manager in managing daily store operations, including opening and closing procedures.
• Supervise and support retail staff, providing guidance on customer service, sales techniques, and operational tasks.
• Contribute to effective inventory management, including stock replenishment, monitoring stock levels, and preventing loss.
• Ensure visual merchandising standards are met and maintained to enhance product presentation and store appeal.
• Handle customer inquiries, feedback, and resolve complaints to ensure customer satisfaction.
• Support the Store Manager in achieving sales targets and managing operational costs for the Centurion store.

Requirements

• Previous experience in a retail leadership role, such as supervisor or senior sales associate.
• Strong understanding of retail sales principles and customer service excellence.
• Excellent organizational and time-management skills.
• Proficiency with Point of Sale (POS) systems and inventory management software.
• Ability to work collaboratively with the store team and management.
• Willingness to adapt to a hybrid work model, balancing in-store responsibilities with potential administrative tasks that can be performed remotely.

Benefits

• Competitive salary package with potential for bonuses.
• Access to health and wellness programs.
• Employee discounts on a wide range of products.
• Opportunities for training and skill development in retail management.
• A supportive and dynamic work environment.