About the Role Our client, a prestigious and rapidly expanding hospitality group, is seeking an experienced and dynamic Senior Restaurant Manager to oversee their flagship establishment in Midrand, Gauteng . This is an exceptional opportunity for a seasoned professional to join a thriving business known for its innovative cuisine and impeccable service standards. The successful candidate will be instrumental in driving operational excellence, enhancing the guest experience, and fostering a positive and productive team environment. You will be responsible for the day-to-day management of the restaurant, ensuring all aspects of the operation run smoothly and efficiently, aligning with the company's vision and values. This role demands a proactive approach, strong leadership capabilities, and a deep understanding of the hospitality industry. If you are passionate about delivering outstanding customer service and have a proven track record in managing high-volume, upscale dining establishments, we encourage you to apply for this exciting position.
Key Responsibilities
- Oversee all daily operations of the restaurant, ensuring seamless service delivery.
- Manage and mentor a diverse team of F&B professionals, including training, scheduling, and performance management.
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Control inventory, manage supplier relationships, and ensure cost-effective procurement of goods.
- Maintain the highest standards of food safety, hygiene, and sanitation across all F&B outlets.
- Achieve and exceed revenue targets through effective sales and marketing initiatives.
- Handle guest inquiries, feedback, and complaints promptly and professionally.
- Collaborate with the Executive Chef to curate exceptional menu offerings and promotions.
- Ensure compliance with all relevant liquor licensing and health and safety regulations.
- Contribute to the overall strategic planning and business development of the restaurant.
Requirements
- A minimum of 5 years of progressive experience in restaurant management, preferably within a high-end or fine-dining environment.
- Proven leadership skills with the ability to inspire and motivate a team.
- Exceptional understanding of restaurant operations, including front-of-house and back-of-house functions.
- Strong financial acumen, including budgeting, P&L management, and cost control.
- Excellent communication, interpersonal, and problem-solving skills.
- Proficiency in Point of Sale (POS) systems and other relevant restaurant management software.
- A degree or diploma in Hospitality Management or a related field is advantageous.
- Demonstrated ability to manage inventory and control stock effectively.
- A passion for culinary excellence and delivering outstanding guest experiences.
- Must be legally eligible to work in South Africa .
Benefits
- Competitive annual salary package.
- Performance-based bonuses and incentives.
- Opportunities for professional development and career advancement within a growing group.
- Access to ongoing training programs focused on leadership and hospitality best practices.
- Complimentary and discounted dining experiences at our client's establishments.
- A dynamic and supportive work environment that values innovation and teamwork.
- Provision of a company uniform and potential for subsidized meals during shifts.
- Relocation assistance may be considered for exceptional candidates outside the immediate Midrand area.