Senior Hotel Manager

Placements24; Midrand; On-site; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Competitive salary with performance‑dr

Health insurance

Accommodation allowance

Subsidized meals

Professional development opportunities

Job summary

Placements24 is seeking an experienced Senior Hotel Manager to oversee operations at a premier establishment in Midrand. You will drive guest satisfaction, manage front-of-house, housekeeping and F&B, and lead a dedicated team to deliver exceptional service.

The role requires strategic thinking, strong leadership, and a proven track record in profitability, revenue management, and hotel systems. A Bachelor's degree in Hospitality or Business is preferred, with at least five years in senior

Qualifications

• Minimum of 5 years of experience in hotel management or a senior leadership role within the hospitality sector.
• Proven track record of successfully managing hotel operations and improving profitability.
• Strong understanding of hotel management systems, revenue management, and customer service principles.
• Excellent leadership, communication, and interpersonal skills.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.

Responsibilities

• Oversee daily hotel operations across all departments.
• Develop and implement strategies to enhance guest satisfaction and loyalty.
• Manage budgets, control costs, and drive revenue growth through effective sales and marketing initiatives.
• Lead, train, and motivate hotel staff to achieve peak performance and provide excellent customer service.
• Ensure compliance with all health, safety, and regulatory standards.

Skills

Leadership

Customer service

Interpersonal skills

Revenue management

Hotel systems

Education

Bachelor's degree in Hospitality Management or related field

Tools

Hotel management systems

Job description

About the Role

Our client is seeking an experienced and dynamic Senior Hotel Manager to oversee operations at a premier establishment in Midrand. You will be responsible for ensuring exceptional guest experiences, driving operational efficiency, and leading a dedicated team to uphold the highest standards of service in the hospitality industry. This leadership role requires a strategic thinker with a passion for delivering outstanding service and managing all facets of hotel operations, from front desk to housekeeping and food and beverage.

Key Responsibilities

• Oversee daily hotel operations, ensuring smooth functioning across all departments.
• Develop and implement strategies to enhance guest satisfaction and loyalty.
• Manage budgets, control costs, and drive revenue growth through effective sales and marketing initiatives.
• Lead, train, and motivate hotel staff to achieve peak performance and provide excellent customer service.
• Ensure compliance with all health, safety, and regulatory standards.

Requirements

• Minimum of 5 years of experience in hotel management or a senior leadership role within the hospitality sector.
• Proven track record of successfully managing hotel operations and improving profitability.
• Strong understanding of hotel management systems, revenue management, and customer service principles.
• Excellent leadership, communication, and interpersonal skills.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.

Benefits

• Competitive annual salary with performance-based bonuses.
• Comprehensive health insurance package.
• Opportunities for professional development and career advancement.
• Accommodation allowance and subsidized meals.
• A dynamic and supportive work environment focused on excellence.