Senior Restaurant Manager

Placements24; Centurion; Hybrid; ZAR 450,000 - 700,000; Full time

Benefits offered by this job

Competitive salary package

Career advancement

Staff discounts and dining privileges

Centurion, Gauteng location

Medical aid contribution

Retirement fund

Regular training and development

Performance bonuses

Job summary

Placements24 is seeking an experienced Senior Restaurant Manager for a popular Centurion restaurant. The role combines on-site leadership with strategic planning to deliver an exceptional dining experience and maintain profitability.

You will oversee front-of-house operations, train staff, manage inventory and costs, ensure health and safety, and collaborate with the Head Chef on menus. Hybrid role with flexibility to lead a busy team in Centurion.

Qualifications

• Minimum of 5 years in restaurant management with a proven track record.
• Strong leadership, communication and interpersonal skills.
• Knowledge of P&L, inventory and labor management.
• Ability to work under pressure and manage multiple priorities.
• Flexibility to work varied shifts including evenings, weekends and holidays.
• Experience with restaurant management software and POS systems.
• Hospitality management qualification is an advantage.

Responsibilities

• Oversee all restaurant operations to ensure smooth service.
• Train and mentor front-of-house staff to deliver excellent service.
• Develop service standards and procedures.
• Monitor labor costs, inventory and food/beverage costs for profitability.
• Ensure health, safety and hygiene compliance.
• Handle guest inquiries and resolve complaints.
• Collaborate with Head Chef on menu execution and specials.
• Manage reservations, table allocations and guest flow.
• Conduct staff meetings and evaluations.
• Support marketing and event planning; maintain dining ambiance.

Skills

Leadership

Communication

Interpersonal skills

P&L management

Inventory management

Labor management

Customer service

POS systems

Education

Hospitality Management or related field

Tools

POS systems

Restaurant management software

Job description

About the Role

Our client, a highly successful and popular restaurant in Centurion, Gauteng, is seeking an experienced and passionate Senior Restaurant Manager to lead their front-of-house operations. This role is pivotal in ensuring an exceptional dining experience for every guest, maintaining high service standards, and effectively managing the restaurant team. You will be responsible for overseeing daily operations, staff training, customer service, inventory management, and ensuring profitability. This hybrid role involves significant on-site presence to engage with guests and manage the team, combined with strategic planning and administrative tasks that can be managed with some flexibility. The ideal candidate will have a strong background in hospitality management and a proven ability to lead and inspire a team in a busy Centurion environment.

Key Responsibilities

• Oversee all aspects of restaurant operations, ensuring smooth and efficient service delivery.
• Manage, train, and mentor front-of-house staff, fostering a culture of excellent customer service.
• Develop and implement service standards and operational procedures.
• Monitor and control labor costs, inventory, and food/beverage costs to maximize profitability.
• Ensure compliance with health, safety, and hygiene regulations.
• Handle customer inquiries, feedback, and complaints, resolving issues effectively to maintain guest satisfaction.
• Collaborate with the Head Chef on menu execution and specials.
• Manage reservations, table allocations, and guest flow.
• Conduct regular staff meetings and performance evaluations.
• Contribute to marketing efforts and special event planning for the restaurant.
• Maintain the ambiance and overall presentation of the dining area.

Requirements

• Minimum of 5 years of experience in restaurant management, with a proven track record of success.
• Strong leadership, communication, and interpersonal skills.
• Excellent understanding of restaurant operations, including P&L, inventory, and labor management.
• Ability to work effectively under pressure and manage multiple priorities.
• Passion for delivering outstanding customer service.
• Proficiency in restaurant management software and POS systems.
• A formal qualification in Hospitality Management or a related field is an advantage.
• Flexibility to work varied shifts, including evenings, weekends, and public holidays, as required by the Centurion location.
• Must be able to stand for extended periods and navigate a busy restaurant floor.

Benefits

• Competitive salary package and performance-based incentives.
• Opportunities for career advancement within a growing restaurant group.
• Generous staff discounts and dining privileges.
• A supportive and dynamic work environment in Centurion, Gauteng.
• Contribution towards medical aid and retirement fund.
• Regular training and development programs.
• Performance bonuses.