Senior Project Manager - Business Process Improvement

Placements24; Vereeniging; Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Hybrid work model

Medical aid

Retirement fund contributions

Job summary

Placements24 in Vereeniging, Gauteng seeks a highly analytical Senior Project Manager to lead business process improvement initiatives. Based in Vereeniging, the role focuses on optimizing operational efficiency, enhancing customer experience, and implementing innovative solutions across departments.

You will manage the entire project lifecycle, drive change, and measure outcomes to boost organizational performance.

Qualifications

• 7+ years in project management with BPM/Lean initiatives.
• Ability to lead complex process re-engineering projects.
• Strong analytical and data interpretation skills.
• Experience using process-mapping tools (Visio, Lucidchart).
• Knowledge of change management principles.
• Excellent communication and stakeholder management.
• Experience budgeting and allocating resources for projects.
• Lean Six Sigma Green/Black Belt desirable.

Responsibilities

• Identify opportunities for process improvement through data and stakeholders.
• Define scope, objectives, deliverables, and success criteria.
• Develop detailed project plans with timelines and budgets.
• Lead cross-functional teams implementing new processes and systems.
• Document as-is and to-be processes using mapping tools.
• Manage change adoption and training for end-users.
• Monitor progress, KPIs, and report outcomes to leadership.
• Identify and mitigate risks in process changes.
• Facilitate workshops and training sessions.

Skills

Project management

Process improvement

Lean Six Sigma

Data analysis

Visio

Lucidchart

Change management

Stakeholder management

Budget & resources

Education

Bachelor's degree in Business Administration, Operations Management, Industrial Engineering

Tools

MS Project

Jira

Job description

About the Role

Our client, a dynamic service provider, is looking for a highly analytical and process-driven Senior Project Manager to lead significant business process improvement initiatives. This role, based in Vereeniging, Gauteng , will focus on optimizing operational efficiency, enhancing customer experience, and implementing innovative solutions across various departments. You will be responsible for the entire project lifecycle, from identifying opportunities and defining scope to implementing changes and measuring outcomes. This is an excellent opportunity for a motivated professional to make a tangible impact on the organization's performance. The successful candidate will possess strong analytical skills, a deep understanding of process mapping and re-engineering, and exceptional change management capabilities.

Key Responsibilities

• Identify opportunities for business process improvement through data analysis and stakeholder consultation.
• Define project scope, objectives, deliverables, and success criteria for process optimization initiatives.
• Develop detailed project plans, including timelines, resource allocation, and budgets.
• Lead cross-functional teams in the implementation of new processes and systems.
• Utilize process mapping tools and methodologies to document 'as-is' and 'to-be' processes.
• Manage change management activities, ensuring smooth adoption of new processes by end-users.
• Monitor project progress, track key performance indicators (KPIs), and report on outcomes to senior management.
• Identify and mitigate risks associated with process changes and project implementation.
• Facilitate workshops and training sessions to support process adoption.

Requirements

• Minimum of 7 years of experience in project management, with a strong emphasis on business process improvement, operational excellence, or Lean Six Sigma projects.
• Proven ability to lead complex process re-engineering initiatives.
• Strong analytical and problem-solving skills, with the ability to interpret data and translate it into actionable insights.
• Proficiency in process mapping tools (e.g., Visio, Lucidchart) and project management software.
• Excellent understanding of change management principles and methodologies.
• Strong communication, facilitation, and stakeholder management skills.
• Experience in managing budgets and resources for process improvement projects.
• A Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, or a related field.
• Lean Six Sigma Green Belt or Black Belt certification is highly desirable.

Benefits

Our client offers a competitive salary and a comprehensive benefits package, including medical aid and retirement fund contributions. This role provides a significant opportunity to drive positive change within a growing organization in Vereeniging . We are committed to fostering a culture of continuous improvement and employee development, offering access to training and professional growth opportunities. This position offers a hybrid work model, allowing for flexibility while maintaining essential in-person collaboration. Join us and be part of a team dedicated to operational excellence and innovation.