Senior Project Manager - Business Process Improvement

Placements24; Klerksdorp; Hybrid; ZAR 1,000,000 - 1,600,000; Full time

Benefits offered by this job

Competitive salary package with BONUS

Medical aid

Life cover

Retirement fund

Professional development

Generous leave

Hybrid work arrangement

Job summary

Placements24 is seeking a Senior Project Manager in Klerksdorp to lead business process improvement initiatives within a financial services context. You will analyze workflows, redesign processes, and deliver measurable efficiency gains while managing cross-functional teams.

Hybrid work in Klerksdorp with in-office collaboration and remote flexibility. The role emphasizes change management, stakeholder engagement, and delivering on time and on budget to enhance client satisfaction.

Qualifications

• Bachelor's degree in Business Administration, Management, Finance, or a related field.
• Master's degree or certification (PMP, Lean Six Sigma) is highly desirable.
• Minimum 6 years of progressive project management experience with BPR focus.
• Experience in financial services with complex processes.
• Understanding of Agile and Waterfall methodologies; change management basics.
• Strong analytical, problem-solving, and communication skills.
• Excellent facilitation and presentation abilities; stakeholder engagement.
• Proficient with process mapping tools (Visio, Lucidchart) and PM software.
• Hybrid work model with in-office Klerksdorp collaboration and some remote work.

Responsibilities

• Lead planning, execution, and delivery of business process improvement projects.
• Analyze processes to identify optimization, cost reduction, and efficiency gains.
• Develop detailed project plans with scope, timelines, and budgets.
• Collaborate with stakeholders to define objectives and gather requirements.
• Design and implement revised processes with minimal disruption.
• Create and manage process maps, requirements docs, and training materials.
• Monitor progress, identify risks, and implement mitigation strategies.
• Facilitate workshops and training sessions for affected teams.
• Measure and report impact of improvements; drive continuous improvement.
• Champion a culture of continuous improvement across the organization.

Skills

Analytical thinking

Communication

Facilitation

Presentation skills

Change management

Stakeholder management

Problem solving

Education

Bachelor's degree in Business Administration/Management/Finance

Master's degree or PMP/Lean Six Sigma

Tools

Visio

Lucidchart

PM software

Job description

About the Role

Our client, a well-established financial services institution, is seeking a highly analytical and results-driven Senior Project Manager to lead key business process improvement initiatives. This role, based in our Klerksdorp, North West office, will involve identifying inefficiencies, redesigning workflows, and implementing solutions to enhance operational effectiveness and client satisfaction. You will work closely with various departments to drive significant change and deliver measurable improvements. The ideal candidate possesses a strong background in business analysis and project management, with a proven ability to manage complex change initiatives. This is a fantastic opportunity to make a tangible impact on business performance within a supportive and professional environment in Klerksdorp, North West .

Key Responsibilities

• Lead the planning, execution, and successful delivery of business process improvement projects across the organization.
• Analyze existing business processes to identify areas for optimization, cost reduction, and efficiency gains.
• Develop detailed project plans, including scope, timelines, resource requirements, and budget.
• Collaborate with stakeholders at all levels to define project objectives, gather requirements, and ensure buy-in.
• Design and implement new or revised business processes, ensuring seamless integration and minimal disruption.
• Develop and manage project documentation, including process maps, requirements documents, and training materials.
• Monitor project progress, identify risks, and implement mitigation strategies to ensure on-time and on-budget delivery.
• Facilitate workshops and training sessions for affected teams.
• Measure and report on the impact of implemented process improvements.
• Champion a culture of continuous improvement throughout the organization.

Requirements

• Bachelor's degree in Business Administration, Management, Finance, or a related field.
• A Master's degree or relevant professional certification (e.g., PMP, Lean Six Sigma) is highly desirable.
• A minimum of 6 years of progressive experience in project management, with a strong focus on business process re‑engineering and improvement.
• Proven experience in identifying, analyzing, and improving complex business processes within the financial services sector.
• Strong understanding of project management methodologies (e.g., Agile, Waterfall) and change management principles.
• Excellent analytical, problem-solving, and critical thinking skills.
• Outstanding communication, facilitation, and presentation skills.
• Proficiency in process mapping tools (e.g., Visio, Lucidchart) and project management software.
• Ability to work effectively in a hybrid model, balancing in‑office collaboration in Klerksdorp, North West with remote work flexibility.
• Demonstrated ability to manage stakeholder relationships and drive consensus.

Benefits

• Our client offers a competitive salary package, including performance-based bonuses and participation in the company's profit-sharing scheme.
• Comprehensive benefits include medical aid, life cover, and a robust retirement fund.
• We provide ample opportunities for professional development, including access to further training and certifications.
• Employees enjoy a generous leave allowance and access to modern facilities at our Klerksdorp office.
• The hybrid work arrangement promotes a healthy work-life balance, offering flexibility while ensuring team cohesion.
• Join a dedicated team focused on driving impactful business transformation.