Project Manager, Business Process Improvement

Placements24; Paarl; Hybrid; ZAR 600.000 - 1.100.000; Vollzeit

Benefits dieser Stelle

Hybrid work arrangement

Comprehensive medical and retirement

Continuous learning and professional**

Collaborative and supportive team

Zusammenfassung

Placements24 in Paarl seeks a proactive Project Manager to drive business process improvements across departments. You will map current workflows, identify bottlenecks, design future-state processes, and lead cross-functional teams in delivering measurable efficiency gains.

The role blends in-office collaboration with remote flexibility, requiring strong change management, analytical skills, and a track record of delivering ROI in process optimization projects.

Qualifikationen

• Bachelor's degree in relevant field.
• 5+ years in project management with BPM focus.
• Experience with Lean or Six Sigma.
• Excellent facilitation and stakeholder management.
• Hybrid work with Paarl on-site requirement.

Aufgaben

• Lead end-to-end management of business process improvement projects from initiation to implementation.
• Perform detailed process analysis and map as-is and to-be workflows.
• Identify gaps, inefficiencies and opportunities for automation or redesign.
• Facilitate workshops with stakeholders to gather requirements and build consensus.
• Develop project plans with scope, objectives, timelines, resources and KPIs.
• Manage execution to ensure timely completion of tasks and milestones.
• Oversee training, communication and change management during implementations.
• Monitor impact of improvements and report ROI metrics.
• Collaborate with IT and operations to integrate changes with systems.
• Promote continuous improvement across the organization.

Kenntnisse

Project management

Process improvement

Lean Six Sigma

Stakeholder management

Facilitation

Ausbildung

Bachelor's degree in Business Administration / Operations Management / Industrial Engineering

Jobbeschreibung

About the Role

Our client, a dynamic financial services institution, is seeking a proactive Project Manager to lead business process improvement initiatives. Based in Paarl, Western Cape , this role is crucial for identifying inefficiencies, redesigning workflows, and implementing solutions that enhance operational effectiveness and customer satisfaction. The ideal candidate will possess a strong analytical mindset, excellent facilitation skills, and a proven ability to manage change effectively. You will work across various departments, mapping current processes, identifying bottlenecks, and collaborating with teams to design and implement optimized future‑state processes. This hybrid role offers a blend of collaborative in‑office work and remote flexibility. We are looking for a driven individual with a passion for continuous improvement and a track record of delivering measurable results in process optimization projects.

Key Responsibilities

• Lead the end‑to‑end management of business process improvement projects, from initiation to successful implementation.
• Conduct detailed process analysis, mapping 'as-is' and designing 'to-be' workflows to enhance efficiency and effectiveness.
• Identify process gaps, inefficiencies, and areas for automation or redesign.
• Facilitate workshops and meetings with stakeholders to gather requirements and build consensus on process changes.
• Develop comprehensive project plans, including scope, objectives, timelines, resources, and key performance indicators (KPIs).
• Manage project execution, ensuring timely completion of tasks and milestones.
• Oversee the implementation of process changes, including training, communication, and change management activities.
• Monitor and measure the impact of implemented process improvements, reporting on key metrics and ROI.
• Collaborate with IT and operational teams to ensure seamless integration of process improvements with existing systems.
• Promote a culture of continuous improvement throughout the organization.

Requirements

• A Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, or a related field.
• Minimum of 5 years of experience in project management, with a strong focus on business process improvement or re‑engineering.
• Proven experience in process mapping, analysis, and redesign using methodologies like Lean or Six Sigma.
• Excellent facilitation, communication, and stakeholder management skills.
• Demonstrated ability to manage projects, timelines, and deliverables effectively.
• Experience with project management tools and techniques.
• Strong analytical and problem‑solving skills.
• Experience in the financial services industry is a plus.
• Ability to work effectively in a hybrid model, with on‑site requirements in Paarl, Western Cape .

Benefits

• An attractive annual salary of R .
• Hybrid work arrangement offering flexibility between office and remote work.
• Opportunity to significantly impact operational efficiency and business outcomes.
• Exposure to various business units and processes within the organization.
• Comprehensive medical and retirement benefits.
• Continuous learning and professional development support.
• Collaborative and supportive team environment.