Senior Project Manager - Business Process Improvement

Placements24; Gqeberha; Hybrid; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Medical benefits

Retirement plan

Professional development

Hybrid work

Annual leave

Job summary

Placements24 in Port Elizabeth, Eastern Cape, is seeking a highly analytical Senior Project Manager to drive critical business process improvement initiatives and enhance operational efficiency across the organization. You will identify inefficiencies, design and implement optimized processes, manage full project lifecycles, and lead workshops to ensure adoption by teams.

A strong background in Lean, Six Sigma, data analysis, and change management is essential; remote or hybrid work arrangement

Qualifications

• Bachelor's degree in a related field.
• Minimum of 6 years of experience in project management with a focus on process improvement or change management.
• Proven ability to analyze complex processes and implement effective solutions.
• Knowledge of Lean, Six Sigma, or similar methodologies.
• Strong analytical, problem-solving, and communication skills.
• Proficient in project management software and process-mapping tools.

Responsibilities

• Lead identification, analysis, and documentation of current processes to find inefficiencies and areas for improvement.
• Design, develop, and implement optimized processes and workflows to improve efficiency, reduce costs, and enhance quality.
• Manage full project lifecycle for process improvement initiatives from planning to closure.
• Develop detailed project plans with scope, timelines, resources, and KPIs.
• Collaborate with department heads and stakeholders to ensure buy-in and successful implementation.
• Facilitate workshops and training sessions on new procedures and best practices.
• Monitor and measure impact of changes, reporting results and adjusting as needed.
• Use data analysis and Lean/Six Sigma to drive data-driven decisions.
• Ensure change management strategies support smooth adoption.

Skills

Analytical thinking

Change management

Stakeholder management

Process mapping

Education

Bachelor's degree in Business Administration / Operations Management / Industrial Engineering

Tools

PM software

Process mapping tools

Job description

About the Role

Our client is actively seeking a highly analytical and results-oriented Senior Project Manager to drive critical business process improvement initiatives. This role is integral to enhancing operational efficiency and optimizing workflows across the organization. You will be responsible for identifying areas for improvement, designing and implementing new processes, and ensuring successful adoption by relevant teams. The ideal candidate possesses a strong understanding of process re-engineering, change management, and data analysis. This position offers a significant opportunity to impact the operational effectiveness of a leading company in **Port Elizabeth, Eastern Cape, ZA**, contributing to sustainable growth and competitive advantage. The ability to work effectively in a remote or hybrid capacity is a key aspect of this role.

Key Responsibilities

• Lead the identification, analysis, and documentation of current business processes to pinpoint inefficiencies and areas for enhancement.
• Design, develop, and implement optimized business processes and workflows that improve efficiency, reduce costs, and enhance quality.
• Manage the full project lifecycle for process improvement initiatives, from planning and execution to monitoring and closure.
• Develop detailed project plans, including scope, timelines, resource requirements, and key performance indicators (KPIs).
• Collaborate closely with department heads, team members, and stakeholders to ensure buy-in and successful implementation of new processes.
• Facilitate workshops and training sessions to educate employees on new procedures and best practices.
• Monitor and measure the impact of implemented process changes, reporting on results and making necessary adjustments.
• Utilize data analysis and lean/six sigma methodologies to drive data-driven decision-making.
• Ensure change management strategies are effectively implemented to facilitate smooth transitions and employee adoption.

Requirements

• Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, or a related field.
• Minimum of 6 years of experience in project management, with a strong emphasis on business process improvement, operational excellence, or change management.
• Proven experience in analyzing complex business processes and implementing successful solutions.
• Knowledge of Lean, Six Sigma, or other process optimization methodologies.
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong project management skills, including planning, scheduling, budgeting, and risk management.
• Exceptional communication, presentation, and interpersonal skills, with the ability to influence stakeholders at all levels.
• Proficiency in project management software and process mapping tools.
• Ability to work independently and manage multiple priorities effectively in a remote or hybrid work environment.
• Experience within the **Eastern Cape, ZA** industrial or business landscape is beneficial.

Benefits

• Competitive salary and potential for performance-based bonuses.
• Comprehensive medical and retirement planning benefits.
• Opportunities for professional development and certifications in process improvement methodologies.
• Flexible work arrangements, including a hybrid model.
• Engaging work on impactful projects that drive organizational efficiency.
• Supportive team environment and collaborative culture.
• Annual leave and other statutory benefits.
• Access to modern tools and technologies for process analysis.