Senior Business Process Improvement Specialist

Placements24; Benoni; Hybrid; ZAR 720,000 - 1,000,000; Full time

Benefits offered by this job

Competitive salary and performance‑dr

Health insurance and retirement

Generous annual leave and professional

Exposure to diverse industries and key

Job summary

Placements24 in Benoni seeks a Senior Business Process Improvement Specialist to analyse client operations, map processes, and design optimized to-be workflows.

You will apply Lean, Six Sigma, and Total Quality Management to deliver measurable gains, lead cross-functional teams, and facilitate workshops to embed lasting changes on-site and remotely.

Qualifications

• 5+ years of experience in business process analysis or continuous improvement.
• Expertise in process mapping, modeling, and optimization techniques.
• Proven success leading improvement projects delivering measurable results.
• Experience in a consulting environment is highly desirable.

Responsibilities

• Conduct thorough analysis of existing business processes to identify inefficiencies and bottlenecks.
• Design and document optimized 'to-be' processes using best practices.
• Lead cross-functional teams in process re-engineering initiatives.
• Develop KPIs to measure process effectiveness and improvements.
• Facilitate workshops and training to embed new processes.
• Ensure seamless integration of redesigned processes with systems.
• Deliver detailed reports and presentations to client stakeholders.

Skills

Process mapping

Process modeling

Process optimization

Lean

Six Sigma

Total Quality Management

Facilitation

Communication

Education

Bachelor's degree in Business Administration, Industrial Engineering, Operations Management, or a related field

Master's degree is a plus

Tools

Visio

Bizagi

Job description

About the Role

Our client, a respected management consultancy, is seeking a proactive and analytical Senior Business Process Improvement Specialist to join their practice based in Benoni, Gauteng . This role is instrumental in helping clients enhance operational efficiency, streamline workflows, and achieve significant performance improvements through meticulous process analysis and redesign. The ideal candidate will have a deep understanding of process mapping, optimization techniques, and a proven ability to implement sustainable change. You will work collaboratively with client teams to identify bottlenecks, inefficiencies, and areas for innovation within their core business processes. This is a compelling opportunity to drive meaningful improvements, contribute to client success, and further your career in process excellence within the thriving economic landscape of Benoni, Gauteng .

Key Responsibilities

• Conduct thorough analysis of existing business processes to identify inefficiencies, redundancies, and areas for improvement.
• Design and document optimized 'to-be' processes, leveraging best practices and innovative solutions.
• Develop and implement strategies for process improvement, including Lean, Six Sigma, and other methodologies.
• Lead cross-functional teams in process re-engineering initiatives.
• Create process maps, flowcharts, and other visual aids to communicate process designs.
• Develop key performance indicators (KPIs) to measure process effectiveness and track improvements.
• Facilitate workshops and training sessions to embed new processes and foster a culture of continuous improvement.
• Ensure seamless integration of improved processes with existing systems and technologies.
• Prepare detailed reports and presentations on findings, recommendations, and project outcomes to client stakeholders.

Requirements

• A minimum of 5 years of experience in business process analysis, re-engineering, or continuous improvement roles.
• Demonstrated expertise in process mapping, modeling, and optimization techniques.
• Proven success in leading and implementing process improvement projects that deliver tangible results.
• Strong knowledge of methodologies such as Lean, Six Sigma, or Total Quality Management.
• Excellent analytical, problem-solving, and critical thinking skills.
• Superior facilitation, communication, and interpersonal skills.
• Proficiency in process analysis and modeling software (e.g., Visio, Bizagi).
• A Bachelor's degree in Business Administration, Industrial Engineering, Operations Management, or a related field; Master's degree is a plus.
• Experience in a consulting environment is highly desirable.
• Ability to balance remote work with on-site client engagements in Benoni, Gauteng .

Benefits

• Competitive salary and performance-driven bonus structure.
• Comprehensive health insurance and retirement benefits.
• Generous annual leave and opportunities for professional development.
• Exposure to diverse industries and impactful process improvement projects.
• A supportive and collaborative work environment fostering growth.
• The opportunity to make a tangible difference in operational efficiency for clients in Benoni .