Project Manager - Business Process Improvement

Placements24; Vereeniging; On-site; ZAR 600,000 - 1,000,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Performance bonuses

Job summary

Placements24 in Vereeniging, Gauteng, is seeking a meticulous Project Manager to drive business process improvements. You will analyze current processes, map workflows, and lead cross-functional teams with IT, operations, and customer service to implement efficient solutions.

A strong focus on stakeholder engagement and training is essential for successful adoption. The ideal candidate will have a minimum of 5 years in project management, with expertise in process improvement, Lean Six Sigma,

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, Industrial Engineering, or related field.
• Minimum of 5 years of experience in project management with a focus on business process improvement or operational excellence.
• Proven experience in process analysis, mapping, and re-engineering.
• Lean Six Sigma knowledge is highly desirable.
• Strong analytical, problem-solving, and communication skills.

Responsibilities

• Conduct thorough assessments of current business processes to identify areas for improvement and optimization.
• Develop detailed project plans for process improvement initiatives, including scope, objectives, timelines, and resource requirements.
• Lead cross-functional teams in the design and implementation of new or revised business processes.
• Utilize process mapping tools and techniques to visualize workflows and identify inefficiencies.
• Manage project execution, track progress against milestones, and ensure timely completion of deliverables.
• Develop and deliver training materials to support the adoption of new processes by employees.
• Monitor the effectiveness of implemented processes and make necessary adjustments.
• Communicate project updates, findings, and recommendations to stakeholders and senior management.
• Ensure all process improvements align with the company's strategic goals and regulatory requirements.

Skills

Process mapping

Lean Six Sigma

Project management

Stakeholder management

Analytical thinking

Communication

Teamwork

Education

Bachelor's degree in Business Administration or related field

Tools

MS Project

Visio

BPMN software

Job description

About the Role Our client, a well-established financial services institution, is seeking a meticulous and results-driven Project Manager to lead business process improvement initiatives. This role is based in Vereeniging, Gauteng . You will be responsible for analyzing existing business processes, identifying inefficiencies, and implementing solutions to enhance productivity, reduce costs, and improve customer satisfaction. The ideal candidate will possess a strong understanding of process mapping, re-engineering methodologies, and project management principles. You will collaborate closely with various departments, including operations, customer service, and IT, to ensure successful implementation and adoption of new processes. This is an excellent opportunity to contribute to the operational excellence of a reputable organization and drive significant positive change. We are committed to fostering a professional and dynamic work environment where continuous improvement is valued and rewarded. Your analytical skills and ability to drive change will be crucial to the success of this role.

Key Responsibilities

• Conduct thorough assessments of current business processes to identify areas for improvement and optimization.
• Develop detailed project plans for process improvement initiatives, including scope, objectives, timelines, and resource requirements.
• Lead cross-functional teams in the design and implementation of new or revised business processes.
• Utilize process mapping tools and techniques to visualize workflows and identify inefficiencies.
• Manage project execution, track progress against milestones, and ensure timely completion of deliverables.
• Develop and deliver training materials to support the adoption of new processes by employees.
• Monitor the effectiveness of implemented processes and make necessary adjustments.
• Communicate project updates, findings, and recommendations to stakeholders and senior management.
• Ensure all process improvements align with the company's strategic goals and regulatory requirements.

Requirements

• A Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, or a related field.
• Minimum of 5 years of experience in project management, with a strong focus on business process improvement or operational excellence.
• Proven experience in process analysis, mapping, and re-engineering.
• Knowledge of Lean Six Sigma principles and methodologies is highly desirable.
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong interpersonal and communication skills, with the ability to influence and engage stakeholders at all levels.
• Proficiency in project management software and process mapping tools.
• Ability to work effectively in a team environment and manage multiple projects simultaneously.
• Familiarity with the financial services industry is a plus.

Benefits

Our client offers a competitive salary and a comprehensive benefits package, including medical aid, a provident fund, and performance-based bonuses. Opportunities for professional development and training are provided to enhance your skills. You will work in a supportive and collaborative office environment in Vereeniging, Gauteng . This role provides the chance to make a tangible impact on the efficiency and effectiveness of our operations and offers potential for career growth within the organization. We encourage a healthy work-life balance for all our employees.