Senior Project Manager - Business Process Improvement

Placements24; Polokwane; Hybrid; ZAR 900,000 - 1,500,000; Full time

Benefits offered by this job

Competitive salary

Medical aid

Retirement fund

Professional development

Leave allowance

Modern office

Hybrid work

Career growth

Strategic projects

Job summary

Placements24 is seeking a Senior Project Manager for a leading financial services institution in Polokwane. You will lead business process improvement initiatives, redesign workflows, and drive adoption across departments to boost efficiency and productivity.

You will develop detailed project plans, manage budgets and timelines, and partner with department heads to deliver measurable ROI while navigating a hybrid work environment in Limpopo.

Qualifications

• 7+ years in project management with a focus on business process analysis and improvement.
• Proven track record of leading process optimization projects.
• Experience with Lean, Six Sigma or other process improvement methodologies.
• Strong analytical, problem-solving, and critical thinking skills.
• Excellent understanding of project management principles and tools (MS Project, Visio, BPMN).
• Exceptional communication, facilitation, and stakeholder management skills.
• Experience in financial services is a significant advantage.

Responsibilities

• Lead identification, analysis, and redesign of business processes to improve efficiency.
• Develop detailed project plans for process improvement initiatives, including scope, objectives, deliverables, timelines, and resource requirements.
• Manage project execution, ensuring adherence to schedules, budgets, and quality standards.
• Conduct stakeholder analysis and manage engagement to ensure buy-in and support for process changes.
• Implement change management strategies to facilitate smooth transitions and adoption of new processes.
• Monitor the performance of implemented processes and identify areas for further optimization.
• Develop and maintain comprehensive project documentation, including process maps, training materials, and status reports.
• Collaborate with department heads and operational teams to understand their needs and challenges.
• Facilitate workshops and training sessions on new processes and methodologies.
• Measure and report on the impact and ROI of process improvement projects.

Skills

Project management

Business process analysis

Lean

Six Sigma

Stakeholder management

Communication

Analytical thinking

Education

Bachelor's degree in Business Administration/Management/Engineering

Tools

MS Project

Visio

BPMN

Job description

About the Role

Our client, a prominent financial services institution, is seeking a Senior Project Manager to lead business process improvement initiatives within their operations in Polokwane . This role is pivotal in driving efficiency, enhancing productivity, and optimizing workflows across various departments. You will be responsible for identifying areas for improvement, designing and implementing new processes, and ensuring the successful adoption of these changes throughout the organization. The ideal candidate will possess a strong analytical mindset, exceptional project management skills, and a deep understanding of business process methodologies. Experience in the financial services sector is highly advantageous. This is a challenging and rewarding opportunity to make a tangible impact on the operational effectiveness of our client's business. We are looking for a results-oriented individual who can effectively manage change, engage stakeholders at all levels, and lead cross-functional teams towards achieving strategic business objectives. The role requires a blend of strategic thinking and hands-on execution in a dynamic work environment.

Key Responsibilities

• Lead the identification, analysis, and redesign of business processes to improve efficiency and effectiveness.
• Develop detailed project plans for process improvement initiatives, including scope, objectives, deliverables, timelines, and resource requirements.
• Manage project execution, ensuring adherence to schedules, budgets, and quality standards.
• Conduct stakeholder analysis and manage engagement to ensure buy-in and support for process changes.
• Implement change management strategies to facilitate smooth transitions and adoption of new processes.
• Monitor the performance of implemented processes and identify areas for further optimization.
• Develop and maintain comprehensive project documentation, including process maps, training materials, and status reports.
• Collaborate with department heads and operational teams to understand their needs and challenges.
• Facilitate workshops and training sessions on new processes and methodologies.
• Measure and report on the impact and ROI of process improvement projects.

Requirements

• Minimum of 7 years of experience in project management, with a strong focus on business process analysis and improvement.
• Proven track record of successfully leading and implementing process optimization projects.
• Experience with Lean, Six Sigma, or other process improvement methodologies is highly desirable.
• Strong analytical, problem-solving, and critical thinking skills.
• Excellent understanding of project management principles and tools (e.g., MS Project, Visio, BPMN).
• Exceptional communication, facilitation, and stakeholder management skills.
• Experience in the financial services industry is a significant advantage.
• Bachelor's degree in Business Administration, Management, Engineering, or a related field.
• Ability to work effectively in a Hybrid environment, balancing office-based strategy with on-site collaboration.
• Familiarity with the business landscape in Polokwane and Limpopo province.

Benefits

• Competitive salary package and performance-based bonuses.
• Comprehensive medical aid and retirement fund benefits.
• Significant opportunities for professional development and continuous learning.
• Exposure to diverse business operations within a leading financial institution.
• Generous leave allowance and public holiday provisions.
• A collaborative work culture that values innovation and operational excellence.
• Modern office facilities conveniently located in Polokwane .
• Career advancement opportunities within the organization.
• Contribution to strategic operational improvements in the region.
• Potential for involvement in wider organizational transformation projects.