Senior NOC Engineer - Network Operations

Placements24; Pretoria; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Health insurance

Retirement plan contributions

Paid time off

Professional certifications

Job summary

Placements24 is seeking a Senior NOC Engineer for a fully remote role based in South Africa. You will monitor vast network infrastructure, rapidly diagnose issues, and implement proactive measures to prevent outages across Gauteng and beyond.

The role requires 6+ years in network operations, strong TCP/IP knowledge, and experience with SolarWinds, Nagios or Zabbix. You will mentor junior engineers and contribute to process improvements in a dynamic telecom environment.

Qualifications

• Bachelor's degree in IT/CS/Engineering or related field.
• 6+ years in network operations, monitoring and troubleshooting.
• Strong understanding of TCP/IP, routing (OSPF/BGP), switching and firewalls.
• Experience with monitoring tools: SolarWinds, Nagios, Zabbix.
• Experience Linux/Unix and Windows Server environments.
• Certs like CCNA/CCNP beneficial.

Responsibilities

• Monitor network performance and availability using NMS tools.
• Respond to and resolve critical network incidents and alarms.
• Perform root cause analysis for outages and degradations.
• Implement network configuration changes and upgrades.
• Develop and maintain operational procedures and documentation.
• Collaborate with Tier 2/3 support and vendors to resolve issues.
• Participate in 24/7 on-call rotation.
• Mentor junior NOC engineers and provide training.
• Contribute to continuous improvement of NOC processes and tools.

Skills

Network monitoring

Incident response

Root cause analysis

On-call support

Mentoring

Education

Bachelor's degree in IT/CS/Engineering

Tools

SolarWinds

Nagios

Zabbix

Job description

About the Role

Our client, a rapidly growing telecommunications company headquartered in Pretoria , is actively seeking a Senior NOC Engineer to bolster their Network Operations Centre (NOC) team. This role is critical for ensuring the continuous availability, performance, and security of our client's extensive network infrastructure. The Senior NOC Engineer will be responsible for monitoring network health, diagnosing and resolving complex technical issues, and implementing proactive measures to prevent service disruptions. This is an exceptional opportunity to work with cutting-edge technology and contribute to the reliability of telecommunications services across Gauteng and beyond.

Key Responsibilities

• Monitor network performance and availability using advanced NMS tools.


• Respond to and resolve critical network incidents and alarms in a timely manner.


• Perform root cause analysis for network outages and performance degradations.


• Implement network configuration changes and upgrades as required.


• Develop and maintain operational procedures and documentation.


• Collaborate with Tier 2/3 support teams and vendors to resolve complex technical issues.


• Proactively identify potential network issues and implement preventative measures.


• Participate in on-call rotation for 24/7 network support.


• Mentor junior NOC engineers and provide technical training.


• Contribute to the continuous improvement of NOC processes and tools.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent practical experience.


• Minimum of 6 years of experience in network operations, focusing on monitoring and troubleshooting.


• Strong understanding of TCP/IP, routing protocols (e.g., OSPF, BGP), switching, and firewalls.


• Proficiency with network monitoring tools (e.g., SolarWinds, Nagios, Zabbix).


• Experience with various operating systems (Linux/Unix, Windows Server).


• Excellent analytical and problem-solving skills, with a keen attention to detail.


• Strong communication and teamwork abilities.


• Relevant certifications such as CCNA, CCNP, or Network+ are highly desirable.


• Experience working within the telecommunications industry is an advantage.

This is a fully remote position, requiring a dedicated home office setup and reliable internet connectivity.

Benefits

Our client offers a competitive salary, comprehensive health insurance, retirement plan contributions, paid time off, and opportunities for professional certifications and continuous learning. This fully remote role provides the ultimate flexibility, allowing you to work from anywhere while contributing to a vital team at a leading Pretoria -based telecommunications firm.