Senior Logistics Manager — Lead Operations, Soweto

Placements24; Gauteng; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary package

Performance bonuses

Professional development opportunities

Employee discounts on services and产品

Career advancement potential

Training and industry certifications

Job summary

Placements24 seeks a Senior Beauty Salon Manager & Operations Lead in Randburg to oversee daily salon operations, lead a diverse team, and drive growth. The role demands strategic thinking, strong leadership, and deep knowledge of beauty services and industry best practices.

The ideal candidate will manage budgeting, vendor relations, client experience, and compliance while advancing business performance and profitability in a high-end salon environment.

Qualifications

• 5+ years of progressive experience in salon or spa management.
• Demonstrated leadership capabilities.
• Strong financial management and budgeting knowledge.
• Excellent customer service and interpersonal skills.

Responsibilities

• Oversee daily salon operations, ensuring efficiency, quality service, and adherence to brand standards.
• Lead, motivate, and manage a team of beauty therapists, stylists, and reception staff, including recruitment and performance management.
• Develop and implement operational strategies to enhance client satisfaction and retention.
• Manage salon finances, including budgeting, payroll, inventory control, and P&L reporting.
• Ensure compliance with health, safety, and hygiene regulations.
• Drive sales initiatives and promotions to achieve revenue targets.

Skills

Leadership

Staff management

Customer service

Financial acumen

Organizational skills

Problem-solving

MS Office

Salon management software

Education

Business Management

Beauty Therapy

Tools

Salon management software

MS Office Suite

Job description

Senior Beauty Salon Manager & Operations Lead

Our client, a high-end beauty salon and spa located in the bustling district of Randburg, Gauteng , is seeking an experienced and dynamic Senior Beauty Salon Manager & Operations Lead. This pivotal role requires a strategic thinker with a proven track record in salon management, staff leadership, and operational excellence within the beauty and wellness industry. You will be responsible for overseeing all aspects of salon operations, ensuring a seamless client experience, managing staff performance, and driving business growth. The ideal candidate possesses exceptional leadership qualities, strong financial acumen, and a deep understanding of beauty services and industry best practices. Join a reputable establishment that values quality, customer satisfaction, and professional development. This is an opportunity to lead a talented team and shape the future success of a premier beauty destination in Randburg.

About the Role Our client, a high-end beauty salon and spa located in the bustling district of Randburg, Gauteng , is seeking an experienced and dynamic Senior Beauty Salon Manager & Operations Lead. This pivotal role requires a strategic thinker with a proven track record in salon management, staff leadership, and operational excellence within the beauty and wellness industry. You will be responsible for overseeing all aspects of salon operations, ensuring a seamless client experience, managing staff performance, and driving business growth. The ideal candidate possesses exceptional leadership qualities, strong financial acumen, and a deep understanding of beauty services and industry best practices. Join a reputable establishment that values quality, customer satisfaction, and professional development. This is an opportunity to lead a talented team and shape the future success of a premier beauty destination in Randburg.

Key Responsibilities

• Oversee daily salon operations, ensuring efficiency, quality service, and adherence to brand standards.
• Lead, motivate, and manage a team of beauty therapists, stylists, and reception staff, including recruitment, training, and performance management.
• Develop and implement operational strategies to enhance client satisfaction and retention.
• Manage salon finances, including budgeting, payroll, inventory control, and P&L reporting.
• Ensure compliance with health, safety, and hygiene regulations.
• Drive sales initiatives and promotions to achieve revenue targets for services and retail products.
• Maintain excellent relationships with clients, addressing concerns and ensuring a superior customer experience.
• Oversee inventory management, ordering supplies, and managing vendor relationships.
• Implement and refine operational procedures to optimize workflow and service delivery.
• Stay abreast of industry trends, competitor activities, and new service offerings to maintain a competitive edge.

Requirements

• A relevant qualification in Business Management, Beauty Therapy, or a related field.
• Minimum of 5 years of progressive experience in salon or spa management, with demonstrated leadership capabilities.
• Proven experience in managing staff, including hiring, training, scheduling, and performance evaluations.
• Strong understanding of beauty services, products, and industry best practices.
• Excellent financial management skills, including budgeting, P&L analysis, and inventory control.
• Exceptional customer service and interpersonal skills.
• Strong organizational and problem-solving abilities.
• Ability to work effectively under pressure and manage multiple priorities.
• Proficiency in salon management software and MS Office Suite.
• A passion for the beauty industry and a commitment to excellence.

Benefits

• Competitive salary package commensurate with experience and leadership responsibilities.
• Performance-based bonuses and incentives.
• Opportunities for professional development and further management training.
• Employee discounts on a wide range of salon services and retail products.
• A dynamic and professional work environment.
• Potential for career advancement within the company.
• Contribution towards relevant industry certifications and workshops.

About the Role

Senior Beauty Salon Manager & Operations Lead

Key Responsibilities

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Requirements

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Benefits

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