Senior Beautician and Spa Manager

Placements24; Midrand; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Health benefits

Midrand location

Job summary

Placements24 seeks an exceptionally skilled Senior Beautician and Spa Manager for a premier beauty and wellness establishment in Midrand, Gauteng. You will lead a team of beauty professionals and shape the client experience, ensuring world-class service.

The ideal candidate has 5-7 years in a senior beautician role with supervisory experience, deep skincare knowledge, and strong leadership and business acumen. Weekend availability is required.

Qualifications

• Qualification in Beauty Therapy or Somatology from an accredited institution.
• 5-7 years in a senior beautician role with at least 2 years in supervision/management.
• Extensive knowledge of skincare technologies, products, and treatments.
• Proven ability to lead and manage a team effectively.
• Exceptional client service and communication skills.
• Strong business acumen and spa operations/financial understanding.
• Proficiency with spa management software and POS systems.
• Valid driver’s license and willingness to work weekends.
• Commitment to continuous professional development.

Responsibilities

• Oversee daily spa operations, ensuring seamless service delivery and optimal client flow.
• Lead, train, and motivate beauticians and therapists to maintain high performance.
• Develop and implement new treatment protocols to stay ahead of industry trends.
• Maintain inventory control and manage supplier relationships.
• Conduct client consultations and tailor personalized treatment plans.
• Perform advanced facial, chemical peels, microdermabrasion, and body therapies.
• Ensure compliance with health and safety regulations.
• Handle client complaints and feedback professionally.
• Contribute to marketing and promotions to drive client acquisition and retention.
• Manage staff schedules and performance evaluations.

Skills

Leadership

Client service

Team management

Skincare knowledge

Communication

Education

Beauty Therapy or Somatology qualification

Job description

About the Role

Our client, a premier beauty and wellness establishment located in the vibrant heart of Midrand, Gauteng, ZA, is seeking an exceptionally skilled and experienced Senior Beautician and Spa Manager. This is a pivotal role within our client's esteemed organization, offering a unique opportunity to lead a dedicated team of beauty professionals and to shape the overall client experience. The ideal candidate will possess a deep understanding of advanced skincare treatments, a passion for client satisfaction, and proven leadership capabilities. You will be instrumental in maintaining and elevating the high standards of service that our client is renowned for, ensuring that every visitor enjoys a world-class wellness journey. This role demands a proactive individual with a keen eye for detail and a commitment to excellence in the competitive Midrand beauty market.

Key Responsibilities

• Oversee daily spa operations, ensuring seamless service delivery and optimal client flow.
• Manage, train, and motivate a team of beauticians and therapists, fostering a positive and high-performing work environment.
• Develop and implement new treatment protocols and service offerings to stay ahead of industry trends.
• Maintain strict inventory control for all beauty products and supplies, ensuring adequate stock levels and managing supplier relationships.
• Conduct client consultations to assess needs and recommend personalized treatment plans.
• Perform a wide range of advanced beauty treatments, including facials, chemical peels, microdermabrasion, and body therapies.
• Ensure compliance with all health, safety, and hygiene regulations within the spa.
• Handle client complaints and feedback efficiently and professionally, striving for optimal resolution.
• Contribute to marketing and promotional activities to drive client acquisition and retention.
• Manage staff schedules and performance evaluations.

Requirements

• A relevant qualification in Beauty Therapy or Somatology from an accredited institution.
• A minimum of 5-7 years of experience in a senior beautician role, with at least 2 years in a supervisory or management capacity.
• Extensive knowledge of various skincare technologies, product lines, and treatment methodologies.
• Demonstrated ability to lead and manage a team effectively.
• Exceptional client service and communication skills.
• Strong business acumen and understanding of spa operations and financial management.
• Proficiency in using spa management software and POS systems.
• A valid driver's license and willingness to work flexible hours, including weekends, as required by the demands of the Midrand spa.
• Passion for the beauty and wellness industry and a commitment to continuous professional development.
• Ability to work under pressure and maintain a high level of professionalism.

Benefits

Our client offers a highly competitive salary package commensurate with experience and expertise. This position comes with significant opportunities for professional growth and development within a respected brand. Employees will receive generous discounts on spa services and products, and will be part of a dynamic and supportive team. We also provide a stimulating work environment in a prime Midrand location, surrounded by opportunities for personal and professional advancement. Further details regarding performance-based incentives and comprehensive health benefits will be discussed during the interview process for this exciting opportunity.