Senior Beauty Therapist & Spa Manager

Placements24; Midrand; On-site; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Professional development

Staff discounts on treatments and prod

Positive work culture

Career growth opportunities

Job summary

Placements24 is seeking a Senior Beauty Therapist & Spa Manager in Midrand, Gauteng. The role combines advanced beauty therapy with hands-on spa leadership to drive service excellence and business growth.

You will lead and mentor a team of beauty therapists, ensure top standards of client care, manage daily operations, and develop new treatments while maintaining compliance and high hygiene standards. An exciting opportunity for growth in a respected beauty brand.

Qualifications

• Minimum of 5 years of experience as a qualified Beauty Therapist.
• Proven experience in a supervisory or management role within a spa or salon environment.
• Advanced certifications in various beauty treatments and modalities.

Responsibilities

• Provide a comprehensive range of advanced beauty treatments, including facials, massage, waxing, and nail care.
• Manage and mentor a team of beauty therapists, conducting performance reviews and providing ongoing training.
• Oversee spa operations, including inventory management, scheduling, and client bookings.
• Develop and implement new treatment protocols and service offerings.
• Ensure compliance with health, safety, and hygiene standards.
• Handle client inquiries, complaints, and feedback to ensure exceptional customer satisfaction.
• Contribute to marketing efforts and promotional activities.
• Maintain accurate client records and treatment plans.
• Achieve and exceed service and retail sales targets.

Skills

Beauty therapy expertise

Spa management

Leadership

Customer service

Tools

Client management software

POS systems

Job description

About the Role

Our client, a prestigious beauty and wellness establishment in Midrand, Gauteng , is seeking an experienced and highly motivated Senior Beauty Therapist & Spa Manager to lead their dedicated team. This pivotal role requires a blend of exceptional client care, advanced therapeutic skills, and strong managerial acumen. The successful candidate will be instrumental in maintaining the salon's reputation for excellence, driving business growth, and fostering a positive and productive work environment. This is a unique opportunity to join a thriving business that values professionalism, innovation, and client satisfaction. You will be responsible for overseeing daily operations, ensuring high standards of service delivery, and contributing to the strategic development of the spa.

Key Responsibilities

• Provide a comprehensive range of advanced beauty treatments, including facials, massage, waxing, and nail care.
• Manage and mentor a team of beauty therapists, conducting performance reviews and providing ongoing training.
• Oversee spa operations, including inventory management, scheduling, and client bookings.
• Develop and implement new treatment protocols and service offerings.
• Ensure compliance with health, safety, and hygiene standards.
• Handle client inquiries, complaints, and feedback to ensure exceptional customer satisfaction.
• Contribute to marketing efforts and promotional activities.
• Maintain accurate client records and treatment plans.
• Achieve and exceed service and retail sales targets.

Requirements

• Minimum of 5 years of experience as a qualified Beauty Therapist.
• Proven experience in a supervisory or management role within a spa or salon environment.
• Advanced certifications in various beauty treatments and modalities.
• Strong understanding of spa operations and business management.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in client management software and POS systems.
• A passion for the beauty and wellness industry, with a commitment to continuous learning.
• Ability to work effectively under pressure and manage multiple priorities.
• Valid driver's license and willingness to travel occasionally for training or events.

Benefits

Our client offers a competitive salary package commensurate with experience. In addition, successful candidates will benefit from ongoing professional development opportunities, generous staff discounts on treatments and products, a positive and supportive work culture, and the chance to advance their career within a respected beauty and wellness brand. Enjoy a dynamic work environment in the heart of Midrand, Gauteng , with opportunities to shape the future of the spa's success.