Senior Beauty Salon Manager

Placements24; Bloemfontein; On-site; ZAR 520,000 - 900,000; Full time

Benefits offered by this job

Bonuses and incentives

Discounts on salon services and retail

Professional development and careeradv

Bloemfontein salon environment

Dynamic and supportive team

Job summary

Placements24 in Bloemfontein is seeking a Senior Beauty Salon Manager to lead daily operations, supervise staff, and ensure exceptional client care at our on-site salon.

You will drive sales, manage inventory, standards, and marketing initiatives while fostering a positive team culture and high profitability in a fast-growing beauty business.

Qualifications

• Minimum of 5 years in beauty salon management or senior supervision.
• Proven leadership and team management skills.
• Strong understanding of salon operations including scheduling, inventory, and financial management.
• Excellent customer service and interpersonal communication.
• Experience in sales and marketing within the beauty industry.
• Flexibility to work varying shifts, including weekends as required.
• Professional demeanor and appearance with client focus.
• Passion for the beauty industry and client satisfaction.

Responsibilities

• Oversee day-to-day operations of the beauty salon ensuring service excellence.
• Lead, train, and manage therapists and reception staff.
• Manage appointment scheduling, client management and customer service.
• Enforce salon policies, procedures and hygiene standards.
• Control inventory and stock including ordering.
• Drive service and product sales with targets.
• Address client inquiries and resolve issues promptly.
• Develop and implement marketing strategies to attract clients.
• Maintain salon aesthetics and welcoming atmosphere.
• Conduct staff appraisals and ongoing training.

Skills

Leadership

Team management

Customer service

Sales and marketing

Operations management

Communication

Problem solving

Job description

About the Role

Our client, a highly reputable and rapidly expanding beauty salon in **Bloemfontein**, is seeking a dynamic and experienced Senior Beauty Salon Manager. This leadership role is crucial for overseeing daily operations, managing staff, ensuring exceptional customer service, and driving business growth. The ideal candidate will possess a strong background in salon management, a passion for the beauty industry, and excellent leadership qualities. You will be responsible for maintaining the salon’s high standards, fostering a positive work environment, and maximizing profitability. This is an on-site position based in our thriving **Bloemfontein** location.

Key Responsibilities

• Manage all day-to-day operations of the beauty salon, ensuring smooth and efficient service delivery.
• Lead, train, motivate, and manage a team of beauty therapists and reception staff.
• Oversee appointment scheduling, client management, and customer service excellence.
• Implement and enforce salon policies, procedures, and hygiene standards.
• Manage inventory of salon products, tools, and supplies, including ordering and stock control.
• Drive sales of services and retail products, setting and achieving targets.
• Handle client inquiries, feedback, and resolve any service-related issues promptly and professionally.
• Develop and implement marketing strategies to attract and retain clients.
• Maintain the salon's aesthetic appeal and ensure a welcoming atmosphere.
• Manage staff performance, conduct appraisals, and facilitate ongoing training.

Requirements

• Minimum of 5 years of experience in beauty salon management or a senior supervisory role.
• Proven leadership and team management skills.
• Strong understanding of salon operations, including scheduling, inventory, and financial management.
• Excellent customer service and interpersonal communication skills.
• Knowledge of a wide range of beauty treatments and products.
• Experience in sales and marketing within the beauty industry.
• Ability to handle pressure and make sound decisions.
• Professional demeanor and appearance.
• A passion for the beauty industry and a commitment to client satisfaction.
• Flexibility to work varying shifts, including weekends, as required by the business needs.

Benefits

• An attractive annual salary package of R .
• Performance-based bonuses and incentives.
• Significant discounts on salon services and retail products.
• Opportunities for professional development and career advancement.
• Lead a talented team in a well-established and respected **Bloemfontein** salon.
• Work in a dynamic and supportive environment focused on beauty and client care.
• Chance to make a significant impact on the salon's success and reputation.
• Regular training on new treatments and management techniques.