Lead Cosmetologist & Salon Manager

Placements24; Cape Town; Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Training programs

Staff discounts on services and sảncts

Job summary

Placements24 is seeking a Lead Cosmetologist & Salon Manager for our flagship Cape Town location. You will oversee daily operations, lead a team of stylists and therapists, and drive service quality and client satisfaction in a luxury beauty environment.

The role demands expert cosmetology skills, strong leadership, and business acumen to manage inventory, budgets, and marketing initiatives while delivering exceptional client experiences and maintaining highest brand standards.

Qualifications

• Qualification in Cosmetology from an accredited institution.
• Minimum 7 years in the beauty industry with at least 3 years in a management role.
• Proven experience managing a salon or luxury beauty establishment.
• Strong leadership, communication, and interpersonal skills.

Responsibilities

• Oversee daily salon operations, ensuring efficiency, profitability, and brand standards.
• Lead, train, and motivate a team of cosmetologists, therapists, and support staff.
• Manage inventory, costs, and ensure stock availability.
• Develop and implement marketing strategies to attract and retain clients.
• Conduct performance reviews and provide coaching and development.
• Ensure exceptional client experiences through personalized service.
• Manage client appointments and handle inquiries and feedback.

Skills

Cosmetology expertise

Leadership

Communication

Interpersonal skills

Sales skills

Budget management

Hair styling

Coloring

Customer service

Team management

Education

Cosmetology qualification

Tools

Salon management software

POS systems

Job description

About the Role Our client, a highly respected name in the beauty and wellness industry, is seeking an accomplished Lead Cosmetologist & Salon Manager to oversee operations and client services at their flagship location in Cape Town . This pivotal role demands a blend of exceptional technical skills in cosmetology, strong leadership capabilities, and a keen business acumen. You will be responsible for ensuring the highest standards of service delivery, managing a team of talented stylists and therapists, and driving the salon's commercial success. The ideal candidate is a visionary leader with a passion for beauty trends, a commitment to client satisfaction, and a proven ability to manage and inspire a team. This is an exciting opportunity to shape the future of a renowned beauty establishment in one of South Africa's most vibrant cities.

Key Responsibilities

• Oversee all daily salon operations, ensuring efficiency, profitability, and adherence to brand standards.
• Lead, train, and motivate a team of cosmetologists, therapists, and support staff, fostering a positive and productive work environment.
• Manage inventory, including ordering supplies, controlling costs, and ensuring stock availability.
• Develop and implement marketing strategies and promotions to attract and retain clients.
• Conduct regular performance reviews and provide ongoing coaching and development for team members.
• Ensure exceptional client experiences through high-quality services and personalized attention.
• Manage client appointments, scheduling, and handling customer inquiries and feedback effectively.
• Maintain salon cleanliness, safety, and compliance with all relevant health regulations.
• Stay updated on the latest cosmetology trends, techniques, and product advancements, and integrate them into salon offerings.

Requirements

• A recognized qualification in Cosmetology from an accredited institution.
• Minimum of 7 years of progressive experience in the beauty industry, with at least 3 years in a management or supervisory role.
• Proven experience in managing a salon or high-end beauty establishment.
• Strong leadership, communication, and interpersonal skills.
• Demonstrated ability to drive sales, manage budgets, and control expenses.
• Expertise in a wide range of cosmetology services, including hair styling, coloring, treatments, and potentially other beauty services like nails or basic skincare.
• Proficiency in salon management software and point-of-sale systems.
• A creative flair and a passion for delivering exceptional client service.
• Ability to work flexible hours, including weekends and some evenings, as required.

Benefits

• Our client offers a competitive salary package designed to attract top talent, along with performance-based incentives.
• You will benefit from comprehensive training programs and opportunities for professional growth within the company's expanding network.
• Team members enjoy significant discounts on all salon services and retail products, fostering a culture of personal well-being.
• This role provides the chance to work in a stylish, state-of-the-art facility and collaborate with a team of passionate beauty professionals.
• The position also offers potential for further leadership development and career advancement in the dynamic beauty sector.