Senior Beauty Therapist & Salon Manager

Placements24; East London; On-site; ZAR 360,000 - 480,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Staff discounts

Career progression

Work in a boutique salon

Job summary

Placements24 is seeking a Senior Beauty Therapist & Salon Manager for a boutique salon in East London, Eastern Cape. The role combines high-quality beauty treatments with hands-on leadership to drive client satisfaction and salon profitability.

The ideal candidate has a CIDESCO/ITEC/SAAHSP qualification, 5+ years as a beauty therapist, and at least 2 years in a supervisory role. You will lead a team, manage operations, and contribute to growth in a luxurious setting.

Qualifications

• Professional qualification in Beauty Therapy (CIDESCO, ITEC, SAAHSP or equivalent).
• Minimum 5 years of experience as a qualified Beauty Therapist.
• At least 2 years in supervisory or management role within a salon or spa.
• Expertise in advanced skincare, waxing, makeup, and spa treatments.
• Strong leadership, communication, and client-relations skills.

Responsibilities

• Perform a wide range of beauty treatments with precision and care, ensuring client satisfaction.
• Oversee salon operations, scheduling, inventory, and facility maintenance.
• Lead, train, and motivate a team of beauty therapists.
• Develop strategies to attract and retain clients and ensure exceptional service.
• Handle client inquiries and resolve feedback professionally.
• Manage stock orders and cost control.
• Ensure hygiene, health, and safety regulations compliance.
• Contribute to marketing efforts for services and retail products.
• Stay updated on beauty trends and product innovations.

Job description

About the Role

Our client, a highly-regarded boutique salon in East London, Eastern Cape , is seeking an experienced Senior Beauty Therapist & Salon Manager. This dual role offers a unique opportunity for a passionate beauty professional with proven leadership skills. As a Senior Beauty Therapist, you will provide a full spectrum of high-quality beauty treatments, including advanced facials, waxing, manicures, pedicures, and makeup artistry. As Salon Manager, you will oversee daily operations, manage staff, drive customer satisfaction, and contribute to the salon's growth and profitability. The ideal candidate possesses exceptional technical skills, a strong understanding of salon management, excellent customer service abilities, and a commitment to creating a luxurious and welcoming experience for clients. This position requires a dynamic individual who can excel both hands-on with clients and in a supervisory capacity, ensuring the continued success of the salon in East London, Eastern Cape .

Key Responsibilities

• Perform a wide range of beauty treatments with precision and care, ensuring client satisfaction.
• Manage salon operations, including scheduling, inventory control, and facility maintenance.
• Lead, train, and motivate a team of beauty therapists, fostering a positive and productive work environment.
• Develop and implement strategies to attract and retain clients, ensuring exceptional customer service.
• Handle client inquiries, feedback, and complaints professionally and efficiently.
• Oversee stock management, ordering supplies, and maintaining cost-effectiveness.
• Ensure adherence to hygiene, health, and safety regulations within the salon.
• Contribute to marketing efforts and promote salon services and retail products.
• Stay updated on the latest beauty trends, techniques, and product innovations.

Requirements

• Relevant professional qualification in Beauty Therapy (e.g., CIDESCO, ITEC, SAAHSP).
• Minimum of 5 years of experience as a qualified Beauty Therapist.
• At least 2 years of experience in a supervisory or management role within a salon or spa environment.
• Proven expertise in a wide range of beauty treatments, including advanced skincare, waxing, and makeup.
• Strong leadership, communication, and interpersonal skills.
• Excellent understanding of salon operations, staff management, and client relations.
• Ability to work effectively under pressure and manage multiple responsibilities.
• Passion for the beauty industry and a commitment to delivering outstanding client experiences.
• Knowledge of beauty retail product sales and inventory management.

Benefits

• Competitive salary and potential for performance-based bonuses.
• Opportunities for professional development and advanced beauty training.
• A vibrant and supportive work environment in a popular salon.
• Significant discounts on salon services and retail products.
• Career advancement opportunities within a growing beauty business.