Senior Key Account Manager - Enterprise Growth (Cape Town)

Publicis Groupe Africa Pty Ltd; Cape Town; On-site; ZAR 900,000 - 1,700,000; Full time

Benefits offered by this job

Performance bonus

Medical aid

Retirement fund contributions

International travel

Company car allowance

Leave allowance

Training programs

Employee assistance program

Job summary

Publicis Groupe Africa Pty Ltd is seeking a Senior Key Account Manager to lead and grow a portfolio of high-value enterprise clients from its Cape Town office. You will develop strategic plans, coordinate with internal teams, and ensure client success through proactive management and tailored solutions.

The role emphasizes building long-term client relationships, achieving revenue targets, and leveraging CRM and MS Office tools to deliver insights and value to clients.

Qualifications

• 6+ years in key account management or related sales role.
• Proven success managing large enterprise accounts and meeting revenue targets.
• Strong communication, presentation and interpersonal skills.
• Excellent negotiation and influencing abilities.
• Ability to build and maintain long-term client relationships.
• Strategic thinking and problem-solving capabilities.
• Proficient in CRM and MS Office.
• Willingness to travel within the region.

Responsibilities

• Manage and grow a portfolio of high-value key accounts in the Cape Town area.
• Develop and execute strategic account plans to hit targets and maximize CLV.
• Be the primary point of contact for assigned clients and meet their needs.
• Conduct regular business reviews to assess satisfaction and identify new opportunities.
• Collaborate with internal teams to deliver excellent service.
• Identify upsell opportunities within existing accounts.
• Negotiate contract renewals and drive growth.
• Monitor market trends to advise clients and stakeholders.
• Prepare and present reports on account status and performance.

Skills

Key account management

Enterprise accounts

Negotiation

Communication

CRM

MS Office

Travel willingness

Education

Bachelor's degree in Business Administration/Marketing or related field

Tools

CRM software

Microsoft Office Suite

Job description

Publicis Groupe Africa Pty Ltd is seeking a Senior Key Account Manager to lead and grow a portfolio of high-value enterprise clients from its Cape Town office. You will develop strategic plans, coordinate with internal teams, and ensure client success through proactive management and tailored solutions.

The role emphasizes building long-term client relationships, achieving revenue targets, and leveraging CRM and MS Office tools to deliver insights and value to clients.