Pr Senior Account Manager - Cape Town

Publicis Groupe Africa Pty Ltd

Cape Town

On-site

ZAR 900,000 - 1,700,000

Full time

3 days ago

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Benefits offered by this job

Performance bonus

Medical aid

Retirement fund contributions

International travel

Company car allowance

Leave allowance

Training programs

Employee assistance program

Job summary

Publicis Groupe Africa Pty Ltd is seeking a Senior Key Account Manager to lead and grow a portfolio of high-value enterprise clients from its Cape Town office. You will develop strategic plans, coordinate with internal teams, and ensure client success through proactive management and tailored solutions.

The role emphasizes building long-term client relationships, achieving revenue targets, and leveraging CRM and MS Office tools to deliver insights and value to clients.

Qualifications

6+ years in key account management or related sales role.
Proven success managing large enterprise accounts and meeting revenue targets.
Strong communication, presentation and interpersonal skills.
Excellent negotiation and influencing abilities.
Ability to build and maintain long-term client relationships.
Strategic thinking and problem-solving capabilities.
Proficient in CRM and MS Office.
Willingness to travel within the region.

Responsibilities

Manage and grow a portfolio of high-value key accounts in the Cape Town area.
Develop and execute strategic account plans to hit targets and maximize CLV.
Be the primary point of contact for assigned clients and meet their needs.
Conduct regular business reviews to assess satisfaction and identify new opportunities.
Collaborate with internal teams to deliver excellent service.
Identify upsell opportunities within existing accounts.
Negotiate contract renewals and drive growth.
Monitor market trends to advise clients and stakeholders.
Prepare and present reports on account status and performance.

Skills

Key account management

Enterprise accounts

Negotiation

Communication

CRM

MS Office

Travel willingness

Education

Bachelor's degree in Business Administration/Marketing or related field

Tools

CRM software

Microsoft Office Suite

Job description

About the Role

Our client, a globally recognized provider of innovative technology solutions, is actively seeking a dynamic and results-oriented Key Account Manager to be based in their bustling Cape Town office. This pivotal role involves nurturing and expanding relationships with our most valuable enterprise clients within the Western Cape region. The successful candidate will be a strategic thinker with a passion for understanding client needs and delivering tailored solutions that drive mutual success. This is a ground-floor opportunity to join a forward-thinking company that values client partnerships and fosters a culture of excellence. You will be instrumental in ensuring client retention and identifying growth opportunities within our prestigious portfolio of accounts. The ideal candidate thrives in a client-facing environment and is adept at managing complex stakeholder relationships.

Key Responsibilities

Manage and grow a portfolio of high-value key accounts in the Cape Town metropolitan area.
Develop and execute strategic account plans to achieve sales targets and maximize customer lifetime value.
Serve as the primary point of contact for assigned clients, ensuring their needs and expectations are met.
Conduct regular business reviews with clients to assess satisfaction, identify new opportunities, and discuss future needs.
Collaborate with internal teams to deliver exceptional customer service and support.
Identify and develop new business opportunities within existing key accounts.
Negotiate contract renewals and upsell opportunities.
Monitor market trends and competitor activities to provide strategic advice to clients and internal stakeholders.
Prepare and present regular reports on account status, sales performance, and client feedback.

Requirements

Minimum of 6 years of experience in Key Account Management or a related sales role, preferably within the technology sector.
Proven success in managing large enterprise accounts and exceeding revenue targets.
Exceptional communication, presentation, and interpersonal skills.
Strong negotiation and influencing abilities.
Demonstrated ability to build and maintain long-term client relationships.
Strategic thinking and problem-solving capabilities.
Proficiency in CRM software and Microsoft Office Suite.
A Bachelor's degree in Business Administration, Marketing, or a relevant field.
Must be willing to travel within the designated region as required.

Benefits