Senior Internal Sales & Order Management Specialist

JenRecruitment PTY Ltd; Germiston; On-site; ZAR 180,000 - 240,000; Full time

Job summary

JenRecruitment PTY Ltd seeks an organised Internal Sales Administrator for its Johannesburg branch to manage the full internal sales administration process, coordinate customer orders, support external sales representatives, and ensure exceptional client service in a fast-paced manufacturing setting.

The role requires attention to detail, strong communication, and the ability to work under pressure, with 2–5 years in internal sales or sales support being ideal.

Qualifications

• Minimum 2–5 years in internal sales, sales support, or sales administration.
• Strong administrative and order processing experience.
• Excellent communication and customer service skills.
• Strong organisational and multitasking ability.
• High attention to detail and accuracy.
• Ability to work well under pressure.
• Computer literate
• Matric essential
• Diploma or certificate advantageous

Responsibilities

• Receive, process, and manage customer orders via phone and email.
• Prepare and send quotations within required turnaround times.
• Process invoicing accurately.
• Support external sales representatives and account managers administratively.
• Handle customer enquiries and maintain strong client relationships.
• Act as the main internal contact for order status, stock availability, and lead times.
• Coordinate with warehouse and logistics teams regarding deliveries and urgent orders.
• Resolve customer and delivery-related issues professionally.
• Assist with upselling and customer support functions.
• Provide backup support to repairs and rental administration when required

Skills

Internal sales experience

Customer service

Strong communication

Organisational skills

Attention to detail

Pressure management

Education

Matric

Diploma or certificate

Tools

MS Office

ERP systems

Order processing software

Job description

JenRecruitment PTY Ltd seeks an organised Internal Sales Administrator for its Johannesburg branch to manage the full internal sales administration process, coordinate customer orders, support external sales representatives, and ensure exceptional client service in a fast-paced manufacturing setting.

The role requires attention to detail, strong communication, and the ability to work under pressure, with 2–5 years in internal sales or sales support being ideal.