Senior Internal Sales Administrator

JenRecruitment; Germiston; On-site; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Permanent role

Structured environment

International exposure

Job summary

JenRecruitment’s Johannesburg branch is seeking an highly organized Internal Sales Administrator to manage internal sales processes in a fast-paced manufacturing environment. You will handle customer orders, support external sales representatives, and ensure exceptional client service within a national and international business.

The role requires 2–5 years in internal sales or related fields, strong admin and order processing skills, and excellent communication.

Qualifications

• 2–5 years in internal sales, sales support, or sales administration.
• Strong administrative and order processing experience.
• Excellent communication and customer service skills.
• Strong organisational and multitasking ability.
• High attention to detail and accuracy.
• Ability to work well under pressure.
• Matric essential.
• Diploma or certificate advantageous.

Responsibilities

• Receive, process, and manage customer orders via phone and email.
• Prepare and send quotations within required turnaround times.
• Process invoicing accurately.
• Support external sales representatives and account managers administratively.
• Handle customer enquiries and maintain strong client relationships.
• Act as the main internal contact for order status, stock availability, and lead times.
• Coordinate with warehouse and logistics teams regarding deliveries and urgent orders.
• Resolve customer and delivery-related issues professionally.
• Assist with upselling and customer support functions.
• Provide backup support to repairs and rental administration when required.

Skills

Customer service

Communication

Organisational skills

Multitasking

Attention to detail

Pressure management

Computer literacy

Education

Matric

Diploma or certificate advantageous

Job description

An established national and international manufacturing company is seeking a highly organised and detail-oriented Internal Sales Administrator to join their Johannesburg branch.

This role is suited to a proactive and customer-focused individual who is comfortable managing the full internal sales administration process, coordinating customer orders, supporting external sales representatives, and ensuring exceptional client service within a fast-paced manufacturing environment.

Minimum Requirements

• Minimum 2–5 years’ experience in internal sales, sales support, or sales administration
• Strong administrative and order processing experience
• Excellent communication and customer service skills
• Strong organisational and multitasking ability
• High attention to detail and accuracy
• Ability to work well under pressure
• Computer literate
• Matric essential
• Diploma or certificate advantageous

Key Responsibilities

• Receive, process, and manage customer orders via phone and email
• Prepare and send quotations within required turnaround times
• Process invoicing accurately
• Support external sales representatives and account managers administratively
• Handle customer enquiries and maintain strong client relationships
• Act as the main internal contact for order status, stock availability, and lead times
• Coordinate with warehouse and logistics teams regarding deliveries and urgent orders
• Resolve customer and delivery-related issues professionally
• Assist with upselling and customer support functions
• Provide backup support to repairs and rental administration when required

Key Competencies

• Strong customer service orientation
• Excellent communication and telephone etiquette
• High level of accuracy and attention to detail
• Strong problem-solving ability
• Deadline driven and process orientated
• Ability to multitask effectively
• Strong teamwork and coordination skills

What’s On Offer

• Permanent opportunity within an established manufacturing environment
• Stable and structured working environment
• Opportunity to work within a national and international business