Senior Internal Sales Administrator

JenRecruitment PTY Ltd; Germiston; On-site; ZAR 180,000 - 240,000; Full time

Job summary

JenRecruitment PTY Ltd seeks an organised Internal Sales Administrator for its Johannesburg branch to manage the full internal sales administration process, coordinate customer orders, support external sales representatives, and ensure exceptional client service in a fast-paced manufacturing setting.

The role requires attention to detail, strong communication, and the ability to work under pressure, with 2–5 years in internal sales or sales support being ideal.

Qualifications

• Minimum 2–5 years in internal sales, sales support, or sales administration.
• Strong administrative and order processing experience.
• Excellent communication and customer service skills.
• Strong organisational and multitasking ability.
• High attention to detail and accuracy.
• Ability to work well under pressure.
• Computer literate
• Matric essential
• Diploma or certificate advantageous

Responsibilities

• Receive, process, and manage customer orders via phone and email.
• Prepare and send quotations within required turnaround times.
• Process invoicing accurately.
• Support external sales representatives and account managers administratively.
• Handle customer enquiries and maintain strong client relationships.
• Act as the main internal contact for order status, stock availability, and lead times.
• Coordinate with warehouse and logistics teams regarding deliveries and urgent orders.
• Resolve customer and delivery-related issues professionally.
• Assist with upselling and customer support functions.
• Provide backup support to repairs and rental administration when required

Skills

Internal sales experience

Customer service

Strong communication

Organisational skills

Attention to detail

Pressure management

Education

Matric

Diploma or certificate

Tools

MS Office

ERP systems

Order processing software

Job description

An established national and international manufacturing company is seeking a highly organised and detail-oriented Internal Sales Administrator to join their Johannesburg branch.

This role is suited to a proactive and customer-focused individual who is comfortable managing the full internal sales administration process, coordinating customer orders, supporting external sales representatives, and ensuring exceptional client service within a fast-paced manufacturing environment.

Minimum Requirements

• Minimum 2–5 years’ experience in internal sales, sales support, or sales administration
• Strong administrative and order processing experience
• Excellent communication and customer service skills
• Strong organisational and multitasking ability
• High attention to detail and accuracy
• Ability to work well under pressure
• Computer literate
• Matric essential
• Diploma or certificate advantageous

Key Responsibilities

• Receive, process, and manage customer orders via phone and email
• Prepare and send quotations within required turnaround times
• Process invoicing accurately
• Support external sales representatives and account managers administratively
• Handle customer enquiries and maintain strong client relationships
• Act as the main internal contact for order status, stock availability, and lead times
• Coordinate with warehouse and logistics teams regarding deliveries and urgent orders
• Resolve customer and delivery-related issues professionally
• Assist with upselling and customer support functions
• Provide backup support to repairs and rental administration when required

Key Competencies

• Strong customer service orientation
• Excellent communication and telephone etiquette
• High level of accuracy and attention to detail
• Strong problem-solving ability
• Deadline driven and process orientated
• Ability to multitask effectively
• Strong teamwork and coordination skills

What’s On Offer

• Permanent opportunity within an established manufacturing environment
• Stable and structured working environment
• Opportunity to work within a national and international business

Application Notice

We receive a high volume of applications and carefully review each one. If you do not hear from us within 14 days, please consider your application unsuccessful. By applying, you consent to your information being processed and stored for recruitment purposes in line with POPIA.