Internal Sales & Admin Specialist

Headhunters; Cape Town; On-site; ZAR 180,000 - 260,000; Full time

Job summary

Headhunters in Cape Town is seeking an experienced Internal Sales Administrator to oversee and support branch administrative duties, handle inquiries, process orders on Embrace, and provide sales support to the external team.

Responsibilities include compiling quotations, managing debtors, updating price lists, and maintaining accurate records. The role requires meticulous, proactive individuals with strong communication skills.

Qualifications

• Matric; a post-matric qualification will be an advantage.
• Minimum 2 years’ work experience in internal sales administration and clerical duties.
• Computer literate and efficient.
• Ability to work independently and proactively.
• Strong attention to detail.
• High level of accuracy.
• Excellent organisational and administrative skills.
• Strong communication and telephone skills.
• Ability to manage multiple tasks and meet deadlines.
• Customer-focused with a professional and helpful approach.

Responsibilities

• Oversee and support all internal administrative duties in the branch and ensure the office operates smoothly.
• Handle and allocate branch enquiries.
• Process orders and transactions on Embrace, including invoicing, jobs, LPRs, OPRs and related documentation.
• Compile and submit quotations as required.
• Provide leads and sales opportunities to Sales Engineers.
• Provide support to the external sales team.
• Compile daily figures and JMR reports, including month-end and year-end reporting.
• Assist with consignment stock management.
• Log into Ariba, Coupa and other customer portals daily to download new orders and allocate them to Internal Sales.
• Manage branch debtors by following up on outstanding payments and reporting to the Debtors’ Office and Branch Manager.
• Monitor office supplies and place orders when necessary.
• Expedite local and divisional orders.
• Handle incoming telephone calls and enquiries.
• Manage telephone sales and customer enquiries.
• Maintain accurate filing, typing and stationery records.
• Maintain the quote register system.
• Compile and submit quotations arising from telephone enquiries.
• Compile required reports.
• Control stock of pamphlets and brochures.
• Arrange seminars and coordinate seating arrangements.
• Ensure customer lists are kept up to date and accurately maintained.
• Update selling prices on Embrace when requested.
• Provide general clerical and administrative support to the branch.
• Assist with ensuring efficient day-to-day branch operations.

Skills

Communication skills

Telephone skills

Organisational skills

Attention to detail

Independence / Proactivity

Accuracy

Computer literacy

Customer focus

Education

Matric/Std 12

Post-matric qualification advantageous

Tools

Embrace

Ariba

Coupa

Job description

Headhunters in Cape Town is seeking an experienced Internal Sales Administrator to oversee and support branch administrative duties, handle inquiries, process orders on Embrace, and provide sales support to the external team.

Responsibilities include compiling quotations, managing debtors, updating price lists, and maintaining accurate records. The role requires meticulous, proactive individuals with strong communication skills.