Internal Sales Administrator – Manufacturing

Industrial Bakeware Company (Pty) Ltd; Cape Town; On-site; ZAR 279,000 - 334,800; Full time

Job summary

A manufacturing company in Cape Town is seeking a detail-oriented Internal Sales Administrator. The ideal candidate will support the sales and operations teams by processing customer orders, preparing quotations, and liaising with customers. Strong administrative skills, communication abilities, and technical understanding are essential for this fast-paced role. The position is full-time and requires being present onsite. Join a dynamic team in a rewarding manufacturing environment.

Qualifications

• Proven administrative experience in internal sales or a manufacturing environment.
• Ability to manage multiple tasks under pressure.
• Technical aptitude to understand product specifications.

Responsibilities

• Process customer orders accurately and efficiently.
• Prepare quotations and follow up on sales enquiries.
• Liaise with customers regarding orders and delivery timelines.
• Coordinate with production and logistics for smooth order fulfilment.
• Maintain accurate records of sales and customer information.
• Assist sales team with documentation and reports.
• Provide professional customer service.

Skills

Strong administrative ability

Excellent organisational skills

Good technical understanding

Strong communication skills

Computer literacy (Excel, Outlook)

Tools

ERP systems

Job description

About the Role

We are looking for a detail-oriented Internal Sales Administrator to join our team in a fast-paced manufacturing environment. The ideal candidate will have strong administrative ability, excellent organisational skills, and good technical understanding to support the internal sales and operations teams.

Key Responsibilities

• Process customer orders accurately and efficiently
• Prepare quotations and follow up on sales enquiries
• Liaise with customers regarding orders, pricing, and delivery timelines
• Coordinate with production and logistics to ensure smooth order fulfilment
• Maintain accurate records of sales, orders, and customer information
• Assist the sales team with reports, documentation, and general administrative support
• Provide professional customer service and resolve queries where possible

Requirements

• Proven administrative experience, preferably in internal sales or a manufacturing environment
• Strong computer literacy (Excel, Outlook, and ERP systems advantageous)
• Excellent attention to detail and organisational skills
• Good technical aptitude and ability to understand product specifications
• Strong communication skills and ability to work with multiple departments
• Ability to work under pressure and manage multiple tasks

Advantageous

• Experience working with technical products or manufacturing processes
• Previous experience with sales order processing and quoting

IBCO is an equal opportunity employer and is committed to Employment Equity. Preference will be given to suitably qualified candidates from designated groups in line with our EE Plan. The company reserves the right not to make an appointment.

Should you not hear from us within 2 weeks of your application, please consider your application as unsuccessful.

Job Type: Full-time

Work Location: In person

Application method: Email

Resume required: Yes