Senior Insurance Policy Administrator

Placements24; Centurion; Hybrid; ZAR 360,000 - 480,000; Full time

Benefits offered by this job

Remote work

Medical and retirement benefits

Professional development opportunities

Supportive remote team environment

Job summary

Placements24 is seeking an experienced Senior Insurance Policy Administrator to manage policy lifecycles remotely from Centurion. The role focuses on renewals, endorsements, cancellations, and handling policy-related queries for internal teams and external clients.

Ideal candidates bring proven policy administration experience, strong organizational skills, and proficiency with policy management systems and MS Office. A remote-friendly environment supports collaboration across a distributed team.

Qualifications

• Proven experience as a Policy Administrator, preferably in the insurance industry.
• Solid understanding of insurance policy structures and administration systems.
• Exceptional organizational and time management skills, essential for remote work.
• Proficiency in policy management systems and MS Office Suite.
• Strong written and verbal communication for client and team interaction.

Responsibilities

• Administer and manage a portfolio of insurance policies, including new business, renewals, and endorsements.
• Process policy changes accurately and efficiently, ensuring regulatory compliance.
• Respond to inquiries from policyholders, brokers, and internal staff regarding policy details.
• Maintain policy records and databases, ensuring data integrity and completeness.
• Assist in developing and implementing new administrative procedures and improvements.

Skills

Organizational skills

Time management

Communication skills

Remote work experience

Tools

Policy management systems

MS Office Suite

Job description

About the Role

Our client seeks an experienced and organized Senior Insurance Policy Administrator to manage policy lifecycles for their operations in Centurion . This fully remote position requires meticulous attention to detail in handling policy renewals, endorsements, and cancellations, ensuring accuracy and compliance. You will be instrumental in providing exceptional administrative support to both internal teams and external clients, troubleshooting policy-related queries, and contributing to the efficiency of the policy management department. This is an ideal opportunity for a seasoned administrator who excels in remote work environments and possesses a deep understanding of insurance administration processes.

Key Responsibilities

• Administer and manage a portfolio of insurance policies, including new business, renewals, and endorsements.
• Process policy changes accurately and efficiently, ensuring compliance with regulatory requirements.
• Respond to inquiries from policyholders, brokers, and internal staff regarding policy details and coverage.
• Maintain policy records and databases, ensuring data integrity and completeness.
• Assist in the development and implementation of new administrative procedures and improvements.

Requirements

• Proven experience as a Policy Administrator , preferably in the insurance industry.
• Solid understanding of insurance policy structures and administration systems.
• Exceptional organizational and time management skills, essential for remote work.
• Proficiency in relevant software, including policy management systems and MS Office Suite.
• Strong communication skills, both written and verbal, for effective client and team interaction.

Benefits

• Competitive salary package for a remote role.
• Flexibility to work from home, based out of the Centurion region.
• Comprehensive medical and retirement benefits.
• Opportunities for professional development and skill enhancement.
• A supportive remote team environment focused on collaboration and efficiency.