Insurance Policy Administrator

Placements24; Soweto; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Competitive starting salary

Health benefits

Retirement savings plan

Training and development opportunities

Supportive team environment

Job summary

Placements24 is seeking an Insurance Policy Administrator in Soweto to manage policy issuance, endorsements, and renewals, ensuring accurate client records and smooth administration.

You will work with the sales team and clients to handle inquiries and process administrative tasks efficiently, contributing to customer service quality. This role offers development opportunities in the local insurance sector and a supportive team in Gauteng.

Qualifications

• Experience in policy administration or admin support in insurance is preferred.
• Familiarity with insurance terminology and policy structures is a plus.
• Strong organizational skills and attention to detail are essential.
• Proficiency in word processing and spreadsheet software is expected.
• Good communication and interpersonal skills are required.
• Ability to manage multiple tasks and prioritize workloads.

Responsibilities

• Process new insurance policy applications with complete and accurate documentation.
• Manage endorsements, changes, and renewals in a timely manner.
• Respond to client inquiries regarding policy details, coverage, and billing.
• Maintain up-to-date policyholder records in the database.
• Liaise with sales teams and underwriters to resolve policy issues.
• Assist with the preparation of policy documents and administrative correspondence.

Skills

Policy administration

Organizational skills

Office software

Communication

Multitasking

Interpersonal skills

Tools

Microsoft Word

Microsoft Excel

Database systems

Job description

About the Role

Our client, a growing insurance provider in Soweto , seeks a diligent and organized Insurance Policy Administrator to manage the day-to-day operations related to policy issuance, endorsements, and renewals. This role is vital for ensuring the smooth administration of insurance policies and maintaining accurate client records. You will work closely with the sales team and clients to handle policy inquiries and ensure efficient processing of all administrative tasks. This is an excellent opportunity for an individual keen on developing a career in insurance administration within the vibrant community of Gauteng .

Key Responsibilities

• Process new insurance policy applications, ensuring all required documentation is complete and accurate.
• Manage policy endorsements, changes, and renewals in a timely and efficient manner.
• Respond to client inquiries regarding policy details, coverage, and billing, providing clear and helpful information.
• Maintain accurate and up-to-date policyholder records in the company's database system.
• Liaise with the sales team and underwriters to resolve policy-related issues.
• Assist with the preparation of policy documents and other administrative correspondence.

Requirements

• Previous experience in policy administration or general administrative support, preferably within the insurance industry.
• Familiarity with insurance terminology and basic policy structures is a plus.
• Strong organizational skills and attention to detail.
• Proficiency in using office software, particularly word processing and spreadsheet applications.
• Good communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize workload effectively.

Benefits

• Competitive starting salary and opportunities for increases based on performance.
• Stable employment within a growing local insurance business in Soweto .
• Access to basic health benefits and a retirement savings plan.
• Training and development opportunities to enhance skills within the insurance sector.
• A supportive team environment focused on customer service.