Insurance Policy Administrator

Placements24; Bloemfontein; On-site; ZAR 320,000 - 440,000; Full time

Benefits offered by this job

Competitive salary

Medical aid

Retirement fund

Paid time off

On-site training

Stable work environment

Job summary

Placements24 in Bloemfontein is seeking an Insurance Policy Administrator to manage policy issuance, endorsements, and renewals. You will ensure accuracy and efficiency, serving as a key contact for policyholders and internal teams.

The role requires at least 3 years in policy administration, strong organizational skills, and proficiency with administrative software. On-site work, competitive salary, medical aid and retirement fund contributions.

Qualifications

• High school diploma or equivalent; further education or certifications in insurance administration are a plus.
• Minimum of 3 years of experience in policy administration or a similar role within the insurance sector.
• Strong understanding of insurance policy structures and administrative processes.
• Exceptional organizational skills and attention to detail.
• Proficiency in using administrative software and databases.
• Good communication and customer service skills.

Responsibilities

• Process new insurance policy applications, ensuring all required documentation is complete and accurate.
• Manage policy endorsements, renewals, and cancellations according to established procedures.
• Verify policy details and ensure compliance with company guidelines and regulatory requirements.
• Respond to inquiries from policyholders and internal teams regarding policy status and coverage.
• Maintain accurate and up-to-date policy records in the administration system.
• Assist in resolving policy-related discrepancies or issues promptly and efficiently.

Skills

Organizational skills

Attention to detail

Communication skills

Customer service orientation

Education

High school diploma

Tools

Administrative software

Databases

Job description

About the Role

Our client is seeking a meticulous and organized Insurance Policy Administrator to manage policy issuance, endorsements, and renewals for their operations in Bloemfontein . You will play a vital role in ensuring the accuracy and efficiency of policy administration processes, serving as a key point of contact for policyholders and internal departments regarding policy details. This position demands a keen eye for detail, strong administrative skills, and a commitment to providing excellent service. You will be joining a stable team focused on operational excellence and client satisfaction within the heart of the Free State.

Key Responsibilities

• Process new insurance policy applications, ensuring all required documentation is complete and accurate.
• Manage policy endorsements, renewals, and cancellations according to established procedures.
• Verify policy details and ensure compliance with company guidelines and regulatory requirements.
• Respond to inquiries from policyholders and internal teams regarding policy status and coverage.
• Maintain accurate and up-to-date policy records in the administration system.
• Assist in resolving policy-related discrepancies or issues promptly and efficiently.

Requirements

• High school diploma or equivalent; further education or certifications in insurance administration are a plus.
• Minimum of 3 years of experience in policy administration or a similar role within the insurance sector.
• Strong understanding of insurance policy structures and administrative processes.
• Exceptional organizational skills and attention to detail.
• Proficiency in using administrative software and databases.
• Good communication and customer service skills.

Benefits

• Competitive annual salary.
• Comprehensive medical aid and retirement fund contributions.
• Paid time off and company-recognized holidays.
• On-site training and development opportunities.
• A stable and professional work environment in Bloemfontein with a strong emphasis on teamwork.