Senior Insurance BA - Drive Business Process Innovation

Placements24; Noord-Kaap; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus potential

Medical aid

Retirement fund

Professional development opportunities

Generous paid time off

Exposure to diverse projects

Stable work environment

Job summary

Placements24 is recruiting a Senior Insurance Business Analyst for our client, a leading financial services institution, in Kimberley, Northern Cape. The role bridges business needs and technology, focusing on eliciting and documenting requirements for insurance projects.

You will lead workshops, create specs and process flows, work with IT teams, and support testing and UAT. A strong insurance background and BPMN proficiency are essential for success.

Qualifications

• Bachelor's degree in IT, business, or finance.
• At least 5 years as a Business Analyst with insurance focus.
• Experience in requirements gathering, analysis, and documentation in insurance.
• Strong understanding of insurance products, processes, and regulatory environments.
• Strong analytical, problem-solving, and critical thinking skills.
• Experience with BPMN and diagramming tools (Visio, Lucidchart).
• Experience with Agile and Waterfall methodologies.
• Excellent communication and facilitation skills.
• Based in or willing to relocate to Kimberley, Northern Cape.

Responsibilities

• Elicit, analyze, document, and validate insurance project requirements.
• Facilitate workshops and interviews with stakeholders.
• Develop functional specifications, process flows, and use cases.
• Coordinate with IT teams to implement requirements.
• Perform gap analyses between current and future states.
• Contribute to test plans and UAT support.
• Provide user training and ongoing support.
• Identify opportunities for process improvements.
• Act as liaison between business and technical teams.
• Support project planning and status reporting.

Skills

Requirements analysis

Stakeholder facilitation

Analytical thinking

Communication skills

Independent / self-driven

Education

Bachelor's degree in Information Technology

Bachelor's degree in Business Administration

Bachelor's degree in Finance

Tools

Visio

Lucidchart

BPMN diagrams

Job description

Placements24 is recruiting a Senior Insurance Business Analyst for our client, a leading financial services institution, in Kimberley, Northern Cape. The role bridges business needs and technology, focusing on eliciting and documenting requirements for insurance projects.

You will lead workshops, create specs and process flows, work with IT teams, and support testing and UAT. A strong insurance background and BPMN proficiency are essential for success.