Senior Insurance Business Analyst

Placements24; Noord-Kaap; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus potential

Medical aid

Retirement fund

Professional development opportunities

Generous paid time off

Exposure to diverse projects

Stable work environment

Job summary

Placements24 is recruiting a Senior Insurance Business Analyst for our client, a leading financial services institution, in Kimberley, Northern Cape. The role bridges business needs and technology, focusing on eliciting and documenting requirements for insurance projects.

You will lead workshops, create specs and process flows, work with IT teams, and support testing and UAT. A strong insurance background and BPMN proficiency are essential for success.

Qualifications

• Bachelor's degree in IT, business, or finance.
• At least 5 years as a Business Analyst with insurance focus.
• Experience in requirements gathering, analysis, and documentation in insurance.
• Strong understanding of insurance products, processes, and regulatory environments.
• Strong analytical, problem-solving, and critical thinking skills.
• Experience with BPMN and diagramming tools (Visio, Lucidchart).
• Experience with Agile and Waterfall methodologies.
• Excellent communication and facilitation skills.
• Based in or willing to relocate to Kimberley, Northern Cape.

Responsibilities

• Elicit, analyze, document, and validate insurance project requirements.
• Facilitate workshops and interviews with stakeholders.
• Develop functional specifications, process flows, and use cases.
• Coordinate with IT teams to implement requirements.
• Perform gap analyses between current and future states.
• Contribute to test plans and UAT support.
• Provide user training and ongoing support.
• Identify opportunities for process improvements.
• Act as liaison between business and technical teams.
• Support project planning and status reporting.

Skills

Requirements analysis

Stakeholder facilitation

Analytical thinking

Communication skills

Independent / self-driven

Education

Bachelor's degree in Information Technology

Bachelor's degree in Business Administration

Bachelor's degree in Finance

Tools

Visio

Lucidchart

BPMN diagrams

Job description

About the Role

Our client, a leading financial services institution, is seeking a highly analytical and experienced Senior Insurance Business Analyst to join their team in Kimberley, Northern Cape . This role is crucial for bridging the gap between business needs and technological solutions within the insurance sector. The Senior Business Analyst will be responsible for eliciting, analyzing, documenting, and validating business requirements for various insurance projects, ensuring that proposed solutions align with strategic objectives and deliver tangible value. We are looking for a detail-oriented professional with a strong understanding of insurance processes and systems, excellent communication skills, and a proven ability to translate complex business needs into actionable technical specifications. This position offers a challenging and rewarding opportunity to contribute to significant projects within a stable and respected organization.

Key Responsibilities

• Elicit, analyze, document, and validate business requirements for insurance-related projects and systems.
• Facilitate workshops and interviews with stakeholders to gather detailed requirements and user stories.
• Develop functional specifications, process flows, and use case diagrams.
• Collaborate closely with IT development teams to ensure accurate implementation of business requirements.
• Conduct gap analysis between current and future state processes and systems.
• Assist in the development and execution of test plans and scenarios.
• Support user acceptance testing (UAT) and provide training to end-users.
• Identify opportunities for process improvements and system enhancements.
• Act as a liaison between business stakeholders and technical teams.
• Contribute to project planning and status reporting.

Requirements

• A Bachelor's degree in Information Technology, Business Administration, Finance, or a related field.
• A minimum of 5 years of experience as a Business Analyst, with a significant focus on the insurance industry.
• Proven experience in requirements gathering, analysis, and documentation within an insurance context (e.g., policy administration, claims management, underwriting systems).
• Strong understanding of insurance products, processes, and regulatory environments.
• Excellent analytical, problem-solving, and critical thinking skills.
• Proficiency in business process modeling (BPMN) and diagramming tools (e.g., Visio, Lucidchart).
• Experience with Agile and Waterfall development methodologies.
• Exceptional communication, facilitation, and interpersonal skills.
• Ability to work independently and as part of a project team.
• Must be based in or willing to relocate to Kimberley, Northern Cape .

Benefits

• Competitive salary commensurate with experience.
• Annual bonus potential based on individual and company performance.
• Comprehensive medical aid and retirement fund.
• Opportunities for professional development and certifications.
• Generous paid time off.
• Exposure to diverse and challenging insurance projects.
• A stable and supportive work environment.