Insurance Business Analyst - Randburg

Placements24; Randburg; Hybride; ZAR 540 000 - 900 000; Plein temps

Avantages offerts par ce poste

Competitive salary package

Comprehensive health and retirement

Professional development and certs

Flexible hybrid work arrangements

Generous annual leave

Dynamic and collaborative team in Rand

Exposure to technology projects in the

Résumé du poste

Placements24 is seeking an Insurance Business Analyst to join our Randburg-based team on a flexible hybrid schedule. You will bridge business needs and technology in the insurance domain, eliciting requirements and documenting them for IT development and process improvements.

The ideal candidate has a IT or business degree, insurance domain experience, strong analytical and communication skills, and the ability to lead workshops and collaborate with stakeholders across departments in Gauteng.

Qualifications

• Bachelor's degree in IT or related field required.
• Proven experience as a Business Analyst, preferably in insurance.
• Strong understanding of insurance processes (underwriting, claims, policy administration).
• SQL knowledge is beneficial.

Responsabilités

• Gather and document business requirements from stakeholders across departments.
• Analyze current business processes and identify areas for improvement and automation.
• Translate business needs into functional and technical specifications for IT development teams.
• Create process flow diagrams, use cases, and other documentation to support system development.
• Facilitate workshops and meetings with stakeholders to validate requirements.
• Support user acceptance testing (UAT) and ensure solutions meet objectives.
• Liaise between business users and technical teams for clear communication.
• Assist in project planning, scoping, and risk assessment activities.
• Stay updated on industry trends and best practices in BA and insurance tech.

Connaissances

Analytical thinking

Problem solving

Communication

Interpersonal skills

Presentation skills

Formation

Bachelor's degree in Information Technology, Business Management, or related field

Outils

UML

BPMN

Description du poste

About the Role

Our client is seeking a skilled Insurance Business Analyst to join their team in Randburg, Gauteng. This hybrid role focuses on bridging the gap between business needs and technology solutions within the insurance domain. You will be responsible for eliciting, analyzing, and documenting business requirements for system enhancements, new feature implementations, and process improvements. Your insights will be critical in driving digital transformation and operational efficiency for our client. This is a key position that requires strong analytical capabilities, excellent communication, and a deep understanding of insurance operations and systems. Contribute to shaping the technological future of our client in the Gauteng region.

Key Responsibilities

• Gather and document business requirements from various stakeholders across different departments.
• Analyze current business processes and identify areas for improvement and automation.
• Translate business needs into functional and technical specifications for IT development teams.
• Create process flow diagrams, use cases, and other documentation to support system development.
• Facilitate workshops and meetings with stakeholders to gather information and validate requirements.
• Support user acceptance testing (UAT) and ensure solutions meet business objectives.
• Liaise between business users and technical teams to ensure clear understanding and effective communication.
• Assist in project planning, scoping, and risk assessment activities.
• Stay updated on industry trends and best practices in business analysis and insurance technology.

Requirements

• A Bachelor's degree in Information Technology, Business Management, or a related field.
• Proven experience as a Business Analyst, preferably within the insurance industry.
• Strong understanding of insurance business processes (e.g., underwriting, claims, policy administration).
• Proficiency in requirement gathering techniques and documentation tools (e.g., UML, BPMN).
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong communication, presentation, and interpersonal skills.
• Experience with SQL and database concepts is beneficial.
• Ability to work effectively in a hybrid environment and manage multiple priorities.
• Familiarity with the Gauteng business landscape is a plus.

Benefits

• Competitive salary package.
• Comprehensive health and retirement benefits.
• Opportunities for professional development and certifications.
• Flexible hybrid work arrangements.
• Generous annual leave.
• A dynamic and collaborative team environment in Randburg.
• Exposure to exciting technology projects within the insurance sector.