Senior Business Analyst - Insurance Transformation Projects

Placements24; Vereeniging; Hybrid; ZAR 1,000,000 - 1,400,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Medical aid

Provident fund

Professional development

Wellness programs

Job summary

Placements24 in Vereeniging, Gauteng, is seeking a seasoned Senior Business Analyst to drive transformation projects. You will bridge business objectives and technology, gathering requirements, mapping processes, designing solutions, and supporting testing in insurance initiatives.

The ideal candidate has strong analytical and communication skills, deep insurance value-chain knowledge, and the ability to mentor junior analysts while collaborating with cross-functional teams.

Qualifications

• 6+ years of experience as a Business Analyst, with a focus on insurance projects.
• Experience in requirements elicitation techniques (interviews, surveys, observation, JAD sessions).
• Proficiency in BPMN and use case development.
• Familiarity with Agile and Waterfall project methodologies.
• Strong analytical and problem‑solving skills with meticulous attention to detail.
• Excellent written and verbal communication skills with stakeholders at all levels.
• Experience with insurance core systems (policy administration, claims) is desirable.
• Ability to work independently and in a Gauteng‑based environment.

Responsibilities

• Elicit, analyze, document, and validate business and system requirements for insurance projects.
• Map current-state business processes and design future-state processes to improve efficiency and effectiveness.
• Facilitate workshops and stakeholder interviews to gather detailed requirements from business users.
• Develop functional specifications, use cases, and process flows for system enhancements and new implementations.
• Collaborate with IT development teams to ensure accurate translation of business requirements into technical solutions.
• Support User Acceptance Testing (UAT) by developing test scenarios and validating test results.
• Assess the impact of proposed changes on business operations and systems.
• Contribute to project planning, risk assessment, and change management activities.
• Mentor junior business analysts and share best practices within the BA community of practice.

Skills

Analytical thinking

Communication skills

Requirements elicitation

Stakeholder management

Mentoring

Education

Relevant tertiary qualification in Information Systems or Business Administration

Tools

BPMN

Use case development

Agile

Waterfall

Job description

About the Role

Our client, a leading insurer with a significant presence in Vereeniging, Gauteng , is looking for a seasoned Senior Business Analyst to spearhead critical transformation projects. This role is central to bridging the gap between business objectives and technology solutions, ensuring that our digital and process improvements align perfectly with strategic goals. You will be involved in requirements gathering, process mapping, solution design, and testing for various initiatives aimed at enhancing operational efficiency and customer experience. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a deep understanding of the insurance value chain. This position offers the chance to make a tangible impact on our business and collaborate with diverse teams across the organization.

Key Responsibilities

• Elicit, analyze, document, and validate business and system requirements for insurance projects.


• Map current-state business processes and design future-state processes to improve efficiency and effectiveness.


• Facilitate workshops and stakeholder interviews to gather detailed requirements from business users.


• Develop functional specifications, use cases, and process flows for system enhancements and new implementations.


• Collaborate with IT development teams to ensure accurate translation of business requirements into technical solutions.


• Support User Acceptance Testing (UAT) by developing test scenarios and validating test results.


• Assess the impact of proposed changes on business operations and systems.


• Contribute to project planning, risk assessment, and change management activities.


• Mentor junior business analysts and share best practices within the BA community of practice.

Requirements

• A relevant tertiary qualification in Information Systems, Business Administration, or a related field.


• Minimum of 6 years of experience as a Business Analyst, with a strong emphasis on insurance industry projects.


• Proven experience in requirements elicitation techniques (e.g., interviews, surveys, observation, JAD sessions).


• Proficiency in business process modeling (BPMN) and use case development.


• Familiarity with Agile and Waterfall project methodologies.


• Strong analytical and problem-solving skills, with meticulous attention to detail.


• Excellent written and verbal communication skills, with the ability to engage with stakeholders at all levels.


• Experience with insurance core systems (e.g., policy administration, claims management) is highly desirable.


• Ability to work effectively both independently and as part of a team in a Gauteng -based environment.

Benefits

• Our client offers a competitive salary, performance bonuses, comprehensive medical aid, and a generous provident fund.


• You will benefit from opportunities for continuous professional development, including certifications and training programs.


• Join a dynamic team in our modern Vereeniging offices and contribute to significant business transformation initiatives.


• We provide a collaborative work environment that values innovation and employee growth, along with access to wellness programs.