Senior Hotel Manager: Lead Ops, Guest Excellence & Growth

Placements24; Midrand; On-site; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Competitive salary with performance‑dr

Health insurance

Accommodation allowance

Subsidized meals

Professional development opportunities

Job summary

Placements24 is seeking an experienced Senior Hotel Manager to oversee operations at a premier establishment in Midrand. You will drive guest satisfaction, manage front-of-house, housekeeping and F&B, and lead a dedicated team to deliver exceptional service.

The role requires strategic thinking, strong leadership, and a proven track record in profitability, revenue management, and hotel systems. A Bachelor's degree in Hospitality or Business is preferred, with at least five years in senior

Qualifications

• Minimum of 5 years of experience in hotel management or a senior leadership role within the hospitality sector.
• Proven track record of successfully managing hotel operations and improving profitability.
• Strong understanding of hotel management systems, revenue management, and customer service principles.
• Excellent leadership, communication, and interpersonal skills.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.

Responsibilities

• Oversee daily hotel operations across all departments.
• Develop and implement strategies to enhance guest satisfaction and loyalty.
• Manage budgets, control costs, and drive revenue growth through effective sales and marketing initiatives.
• Lead, train, and motivate hotel staff to achieve peak performance and provide excellent customer service.
• Ensure compliance with all health, safety, and regulatory standards.

Skills

Leadership

Customer service

Interpersonal skills

Revenue management

Hotel systems

Education

Bachelor's degree in Hospitality Management or related field

Tools

Hotel management systems

Job description

Placements24 is seeking an experienced Senior Hotel Manager to oversee operations at a premier establishment in Midrand. You will drive guest satisfaction, manage front-of-house, housekeeping and F&B, and lead a dedicated team to deliver exceptional service.

The role requires strategic thinking, strong leadership, and a proven track record in profitability, revenue management, and hotel systems. A Bachelor's degree in Hospitality or Business is preferred, with at least five years in senior