Senior Hospitality Data & Performance Analyst (Remote)

Placements24; Soweto; Híbrido; ZAR 700.000 - 1.100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Medical aid and retirement fund

Descripción de la vacante

Placements24 seeks a highly analytical Senior Hospitality Operations Analyst for a fully remote role within a rapidly expanding hospitality group in South Africa. You will collect, clean, and analyze data from PMS, POS, and CRM across multiple properties, build dashboards, and deliver KPI-driven insights to GMs and department heads.

You will identify trends, perform root-cause analysis, and collaborate with IT and data teams to ensure data integrity.

Formación

• 4+ years of experience in an analytical role, preferably within hospitality or related service industry.
• Strong proficiency in data analysis tools and techniques (Excel, SQL, Tableau, Power BI).
• Experience with PMS and POS systems is highly desirable.

Responsabilidades

• Collect, clean, and analyze operational data from various sources across multiple properties.
• Develop and maintain dashboards and reports to track KPIs related to occupancy, revenue, guest satisfaction, and costs.
• Identify trends and anomalies to pinpoint areas for improvement and provide data-driven insights to GMs and department heads.
• Conduct root cause analysis for operational challenges and propose data-backed solutions.
• Collaborate with IT and data management teams to ensure data integrity and accessibility.

Conocimientos

Excel

SQL

Tableau

Power BI

Analytics

Hospitality Ops

Communication

Educación

Bachelor's degree in Business Analytics

Herramientas

PMS

POS

Descripción del empleo

Placements24 seeks a highly analytical Senior Hospitality Operations Analyst for a fully remote role within a rapidly expanding hospitality group in South Africa. You will collect, clean, and analyze data from PMS, POS, and CRM across multiple properties, build dashboards, and deliver KPI-driven insights to GMs and department heads.

You will identify trends, perform root-cause analysis, and collaborate with IT and data teams to ensure data integrity.