Remote Restaurant Operations Analyst

Placements24; Soweto; Hybrid; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Remote work

Competitive salary

Health insurance

Job summary

Placements24 is seeking a Remote Restaurant Operations Analyst to analyze performance data and deliver actionable insights across nationwide restaurant locations. The role focuses on improving sales, costs, guest satisfaction, and labor efficiency from a home office in South Africa.

Ideal candidates will have at least 3–5 years in operations or financial analysis within hospitality, with strong Excel/SQL/Tableau skills and experience with POS systems.

Qualifications

• Bachelor's degree in Business Administration, Finance, Hospitality Management, Data Science, or related field.
• 3–5 years of experience in operations or financial analysis, preferably in hospitality.
• Strong analytics with proficiency in data tools (Excel, SQL, Tableau).

Responsibilities

• Collect, analyze, and interpret operational data from multiple locations.
• Develop and maintain KPI dashboards and reports for management.
• Identify inefficiencies in inventory, labor scheduling, and food costs.
• Provide data-backed recommendations to managers and leadership.
• Conduct financial analysis, including P&L reviews and sales forecasting.
• Collaborate with cross-functional teams in a remote setting.

Skills

Analytical skills

Data visualization

Communication

Education

Bachelor's degree

Tools

Excel

SQL

Tableau

POS systems

Job description

About the Role

Our client, a leading hospitality management group with an extensive portfolio of restaurants, is seeking a data-driven and analytical Remote Restaurant Operations Analyst. This role is entirely remote, allowing you to work from home while contributing to the operational efficiency and profitability of our client's diverse restaurant locations. You will be responsible for analyzing operational data, identifying trends, and providing actionable insights to improve performance across various metrics such as sales, costs, customer satisfaction, and labor efficiency. The ideal candidate will possess strong analytical skills, a deep understanding of restaurant operations, and the ability to translate complex data into clear recommendations. This is a fantastic opportunity for a motivated professional to make a significant impact on a national scale, supporting operations that include establishments near Soweto , from a remote location anywhere in South Africa.

Key Responsibilities

• Collect, analyze, and interpret operational data from multiple restaurant locations.
• Develop and maintain key performance indicators (KPIs) dashboards and reports for restaurant management.
• Identify operational inefficiencies and areas for improvement in areas such as inventory management, labor scheduling, and food costs.
• Provide data-backed recommendations to restaurant managers and executive leadership to drive profitability and enhance guest experiences.
• Conduct financial analysis, including P&L reviews and sales forecasting.
• Assist in the development and implementation of new operational strategies and best practices.
• Utilize data visualization tools to present findings in a clear and compelling manner.
• Stay updated on industry trends and best practices in restaurant operations and data analytics.
• Collaborate with cross-functional teams, including operations, finance, and marketing, in a remote setting.
• Ensure data accuracy and integrity across all reporting and analysis activities.

Requirements

• Bachelor's degree in Business Administration, Finance, Hospitality Management, Data Science, or a related field.
• Minimum of 3-5 years of experience in operations analysis, financial analysis, or a similar role, preferably within the restaurant or hospitality industry.
• Strong analytical and quantitative skills, with proficiency in data analysis tools (e.g., Excel, SQL, Tableau).
• Experience with restaurant management software and point-of-sale (POS) systems is highly desirable.
• Excellent understanding of restaurant operational principles and financial metrics.
• Proven ability to translate data into actionable insights and present findings effectively.
• Strong communication and interpersonal skills, with the ability to collaborate with remote teams.
• Self-motivated with the ability to work independently and manage multiple projects simultaneously in a remote environment.
• High-speed internet access and a dedicated home office setup.
• Knowledge of the South African hospitality market is a plus, particularly concerning areas like Soweto .

Benefits

• Fully remote work arrangement, providing significant work-life balance and flexibility.
• Competitive salary and performance-based bonus opportunities.
• Comprehensive health insurance and wellness programs.
• Opportunities for professional development, training, and advancement.
• A collaborative and innovative remote work culture.
• Access to company-wide resources and support networks.
• Potential for international travel for team meetings or site visits.
• Contribute to the success of a leading brand in the vibrant South African dining scene.