Senior Food & Beverage Supervisor

Placements24; Mossel Bay; Hybrid; ZAR 320,000 - 520,000; Full time

Benefits offered by this job

Hybrid work model

Professional development opportunities

Job summary

Placements24 is seeking a dynamic Senior Food & Beverage Supervisor in Mossel Bay, Western Cape. The role leads multiple F&B outlets, ensuring top service quality, profitability, and hygiene standards.

You will oversee staff training, scheduling, inventory control, and collaboration with chefs and departments to deliver exceptional dining experiences in a hybrid work setup.

Qualifications

• Proven experience in F&B supervision or assistant management with a focus on hospitality standards.
• Strong leadership and communication skills to train and motivate staff.
• Knowledge of inventory control, cost management, and menu planning is essential.
• Commitment to customer service excellence and hygiene/regulatory compliance.

Responsibilities

• Supervise daily operations of all F&B outlets, ensuring exceptional service.
• Train, schedule, and manage F&B staff to foster a positive work environment.
• Monitor inventory, control costs, and minimize waste.
• Ensure compliance with health, safety, and hygiene regulations.
• Develop menu enhancements and promotions to drive sales.
• Handle guest inquiries, feedback, and complaints promptly and professionally.
• Collaborate with the Executive Chef and departments to ensure seamless service.
• Maintain consistent quality in food presentation, service, and ambiance.
• Assist in budget management and financial reporting for the F&B department.
• Contribute to strategic planning for F&B growth in Mossel Bay.

Skills

Leadership

Customer service

Staff training

Inventory management

Budgeting / Cost control

POS systems

Communication

Tools

POS systems

Job description

About the Role

Our client, a renowned establishment in **Mossel Bay, Western Cape**, is seeking a dynamic and experienced Senior Food & Beverage Supervisor. This role is crucial in ensuring the smooth and efficient operation of our food and beverage outlets, including restaurants, bars, and room service. The ideal candidate will have a passion for culinary excellence, outstanding customer service skills, and a proven ability to lead and motivate a team. You will be responsible for maintaining high standards of quality, service, and hygiene, managing inventory, and contributing to the overall profitability of the F&B department. This position offers a hybrid work model, blending on-site operational leadership with strategic planning and administrative tasks, providing a balanced approach to managing our F&B operations in the beautiful **Mossel Bay** region of the **Western Cape**.

Key Responsibilities

• Supervise daily operations of all food and beverage outlets, ensuring exceptional service delivery.
• Train, schedule, and manage F&B staff, fostering a positive and productive work environment.
• Monitor inventory levels, control costs, and manage stock effectively to minimize waste.
• Ensure compliance with all health, safety, and hygiene regulations.
• Develop and implement menu enhancements and promotional activities to drive sales.
• Handle guest inquiries, feedback, and complaints promptly and professionally.
• Collaborate with the Executive Chef and other departments to ensure seamless service.
• Maintain consistent quality standards in food presentation, service, and ambiance.
• Assist in budget management and financial reporting for the F&B department.
• Contribute to strategic planning for F&B growth and service improvement in **Mossel Bay**.

Requirements

• Proven experience as an F&B Supervisor or Assistant Manager in a reputable establishment.
• Strong knowledge of food and beverage operations, including menu planning, costing, and inventory management.
• Excellent leadership, communication, and interpersonal skills.
• Demonstrated ability to train and motivate staff.
• Proficiency in POS systems and basic computer skills.
• A strong commitment to customer service excellence.
• Knowledge of health and safety standards in the food industry.
• Ability to work flexible hours, including weekends and public holidays.
• Passion for the culinary arts and hospitality.
• Experience within the **Western Cape** hospitality sector is a plus.

Benefits

Our client offers a competitive salary, opportunities for professional development, and a supportive work environment within a desirable **Mossel Bay** location. Enjoy a hybrid work arrangement that balances operational engagement with strategic responsibilities. This is an excellent opportunity to grow your career in the vibrant hospitality scene of the **Western Cape**. Join us and contribute to memorable dining experiences.