Food Service Supervisor

Placements24; Mossel Bay; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Competitive salary

Career advancement

Supportive work environment

Job summary

Placements24 is recruiting a Food Service Supervisor in Mossel Bay, Western Cape. You will oversee daily operations, lead a team, ensure hygiene standards and safety, manage inventory and support exceptional customer service.

The role requires leadership, strong organizational skills and flexibility to work shifts, including weekends and holidays. Competitive salary and career progression are offered.

Qualifications

• Supervisory or lead role in food service or hospitality.
• Strong knowledge of food safety and hygiene practices.
• Excellent leadership, communication and interpersonal skills.
• Proven ability to manage a team and delegate tasks.
• Good organizational and time management abilities.

Responsibilities

• Supervise daily food service operations, ensuring efficiency and quality.
• Lead and train food service staff, assigning tasks and monitoring performance.
• Ensure all food handling and storage meet health and safety regulations.
• Manage inventory of food supplies and consumables, place orders and minimize waste.
• Maintain cleanliness and organization of the service area and equipment.
• Handle customer inquiries and feedback professionally.
• Assist in food preparation during peak times.
• Monitor service quality and customer satisfaction, adjusting as needed.
• Collaborate with management on new service initiatives and process improvements.
• Ensure staff adherence to company policies and procedures.

Skills

Staff leadership

Food safety

Communication

Time management

Job description

About the Role

Our client, a renowned food service provider operating across various venues in Mossel Bay, Western Cape , is looking for a dedicated and proactive Food Service Supervisor. This role is essential for ensuring the smooth and efficient operation of daily food service activities, maintaining high standards of quality, hygiene, and customer satisfaction. The ideal candidate will have a strong background in food service, excellent organizational skills, and the ability to lead and motivate a team. You will be responsible for overseeing staff, managing inventory, ensuring compliance with health and safety regulations, and contributing to the overall success of the food service operations. This is a fantastic opportunity for an individual passionate about food service and customer experience in the scenic region of Mossel Bay, Western Cape .

Key Responsibilities

• Supervise daily food service operations, ensuring efficiency and adherence to quality standards.
• Lead and train food service staff, assigning tasks and monitoring performance.
• Ensure all food preparation, handling, and storage procedures comply with health, safety, and sanitation regulations.
• Manage inventory of food supplies and consumables, placing orders as needed and minimizing waste.
• Maintain cleanliness and organization of the food service area, including equipment and storage.
• Handle customer inquiries and feedback, resolving issues promptly and professionally.
• Assist in the preparation and serving of food as required during peak times.
• Monitor service quality and customer satisfaction, making adjustments as necessary.
• Collaborate with management to implement new service initiatives and improve operational processes.
• Ensure all staff adhere to company policies and procedures.

Requirements

• Previous experience in a supervisory role within the food service or hospitality industry is essential.
• Strong understanding of food safety and hygiene standards (e.g., ServSafe certification is a plus).
• Excellent leadership, communication, and interpersonal skills.
• Proven ability to manage a team and delegate tasks effectively.
• Good organizational and time management skills.
• Basic knowledge of inventory management and cost control.
• Ability to work in a fast-paced environment and handle multiple priorities.
• Customer-focused attitude with a passion for service excellence.
• Flexibility to work shifts, including weekends and public holidays, as required in Mossel Bay, Western Cape .

Benefits

Our client offers a competitive salary, opportunities for career advancement within a growing company, and a supportive work environment. You will have the chance to develop your leadership skills and contribute directly to the success of food services in Mossel Bay, Western Cape . This role provides stability and the satisfaction of ensuring quality service delivery to customers.