Food and Beverage Operations Supervisor

Placements24; Upington; Sur place; ZAR 180 000 - 260 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Paid time off

Discounts on hotel services

Career advancement opportunities

Résumé du poste

Placements24 in Upington, Northern Cape is seeking a dynamic Food and Beverage Operations Supervisor to support the F&B Manager in daily oversight of all outlets, including restaurants, bars, and banquets.

The ideal candidate will have at least 3 years in supervising F&B, strong leadership, excellent guest service, and a solid grasp of cost control, inventory, and staff coaching. This role offers growth within a respected hotel group and a competitive salary.

Qualifications

• Minimum 3 years supervisory experience in F&B, preferably in a hotel.
• Strong leadership and team motivation abilities.
• Excellent communication and interpersonal skills.
• Understanding of cost control, inventory, and budgeting.
• Proficiency with F&B management systems and POS systems is advantageous.

Responsabilités

• Assist the F&B Manager in daily ops of all F&B outlets.
• Supervise F&B staff and ensure service standards.
• Ensure guest satisfaction through attentive service and quality.
• Monitor inventory and control wastage.
• Participate in menu development and maintain quality.
• Train new staff and provide ongoing coaching.
• Oversee cleanliness and health and safety compliance.
• Handle guest inquiries and resolve F&B issues.
• Support planning and execution of banqueting and events.
• Contribute to achieving F&B revenue and profitability targets.

Connaissances

Leadership

Customer service

Communication

Staff management

Outils

POS systems

Description du poste

About the Role

Our client, a vibrant hotel located in Upington, Northern Cape, is seeking a dynamic and experienced Food and Beverage Operations Supervisor. This crucial role supports the F&B Manager in overseeing the daily operations of all food and beverage outlets, including restaurants, bars, and banqueting services. The ideal candidate will possess strong leadership qualities, excellent customer service skills, and a thorough understanding of F&B operations, cost control, and staff management. You will be instrumental in ensuring high standards of service, quality, and guest satisfaction across all F&B functions. This position offers a fantastic opportunity to grow your career in the hospitality industry within a key role at a respected establishment. We are looking for a motivated individual eager to contribute to the success of our food and beverage offerings in Upington, Northern Cape.

Key Responsibilities

• Assist the F&B Manager in daily operational management of all F&B outlets.
• Supervise and guide F&B staff, ensuring adherence to service standards and hotel policies.
• Ensure the highest levels of guest satisfaction through attentive service and quality products.
• Monitor inventory, assist with stock control, and manage wastage effectively.
• Participate in menu development and ensure consistent quality of food and beverage presentation.
• Assist in training new F&B staff members and provide ongoing coaching.
• Oversee the cleanliness and maintenance of all F&B areas, ensuring compliance with health and safety standards.
• Handle guest inquiries and resolve any F&B-related issues promptly and professionally.
• Support the planning and execution of banqueting and special events.
• Contribute to achieving F&B revenue and profitability targets.

Requirements

• Minimum of 3 years of experience in supervisory roles within Food & Beverage operations, preferably in a hotel setting.
• Demonstrated ability to lead and motivate a team.
• Strong knowledge of F&B service standards, product, and presentation.
• Understanding of cost control, inventory management, and budget principles.
• Excellent communication and interpersonal skills.
• Ability to work effectively under pressure and manage multiple tasks.
• Customer-focused with a passion for delivering excellent service.
• Proficiency in F&B management systems and POS systems is advantageous.
• Willingness to work flexible hours, including evenings, weekends, and public holidays in Upington, Northern Cape.
• A passion for food, beverages, and creating memorable guest experiences.

Benefits

Our client offers a competitive salary and a benefits package that includes medical insurance and paid time off. Opportunities for career advancement within the hotel group are available. Employees enjoy discounts on hotel services, including dining and accommodation. A supportive and team-oriented work environment is provided. This is an excellent opportunity to develop your F&B career in the scenic region of Upington, Northern Cape.