Senior Community Support Manager (Fully Remote)

Placements24; Johannesburg; Hybrid; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Remote work stipend

Generous annual leave

Professional development

Home office setup support

Cutting-edge collaboration tools

Job summary

Placements24 is seeking a Senior Community Support Manager to lead a remote team delivering high-impact social care initiatives across Johannesburg and beyond. You will guide program strategy, budgeting, stakeholder engagement, and data-driven improvements to improve community well-being.

The role requires senior-level experience in community development, strong remote-management skills, and a passion for social justice.

Qualifications

• Bachelor's degree in Social Work, Community Development, Psychology, or a related field.
• Master's degree is advantageous.
• Minimum 5-7 years of progressive experience in community development or social services management.
• Experience in leading and managing remote teams.
• Strong understanding of social issues, needs assessment, and program evaluation methodologies.
• Excellent communication, interpersonal, and negotiation skills.

Responsibilities

• Develop and execute strategic plans for community support initiatives, ensuring alignment with organisational goals.
• Lead and mentor a team of community support officers, fostering a collaborative and high-performing remote work environment.
• Oversee the budget and resource allocation for various community programs, ensuring cost-effectiveness and maximum impact.
• Establish and maintain strong relationships with community stakeholders, local government agencies, and partner organisations.
• Monitor program effectiveness through data collection and analysis, implementing improvements as needed.
• Ensure compliance with relevant regulations and ethical standards in social care delivery.
• Organise and facilitate remote team meetings, training sessions, and professional development opportunities.
• Respond to community needs and emerging issues with innovative and timely solutions.

Skills

Remote team leadership

Budget management

Stakeholder engagement

Program evaluation

Effective communication

Education

Bachelor's degree in Social Work/Community Development/Psychology

Master's degree advantageous

Tools

Zoom

Microsoft Teams

Asana

Job description

About the Role

Our client, a leading organisation dedicated to enhancing community well-being, is seeking a highly motivated and experienced Senior Community Support Manager to join their dynamic team. This is a fully remote position, offering the flexibility to work from anywhere within Johannesburg, Gauteng, ZA. The role is critical in developing, implementing, and overseeing programs that directly impact the lives of individuals and families, fostering resilience and social cohesion. We are looking for a compassionate leader with a proven track record in community engagement and program management. The ideal candidate will be instrumental in driving our client's mission forward, ensuring the delivery of high-quality social care services across various demographics. This position demands exceptional organisational skills, a deep understanding of social challenges, and the ability to inspire and manage a remote team effectively.

Key Responsibilities

• Develop and execute strategic plans for community support initiatives, ensuring alignment with organisational goals.
• Lead and mentor a team of community support officers, fostering a collaborative and high-performing remote work environment.
• Oversee the budget and resource allocation for various community programs, ensuring cost-effectiveness and maximum impact.
• Establish and maintain strong relationships with community stakeholders, local government agencies, and partner organisations.
• Monitor program effectiveness through data collection and analysis, implementing improvements as needed.
• Ensure compliance with all relevant regulations and ethical standards in social care delivery.
• Organise and facilitate remote team meetings, training sessions, and professional development opportunities.
• Respond to community needs and emerging issues with innovative and timely solutions.

Requirements

• A Bachelor's degree in Social Work, Community Development, Psychology, or a related field.
• A Master's degree is advantageous.
• Minimum of 5-7 years of progressive experience in community development, social services management, or a similar role.
• Demonstrated experience in leading and managing remote teams.
• Strong understanding of social issues, community needs assessment, and program evaluation methodologies.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in project management tools and virtual collaboration platforms (e.g., Zoom, Microsoft Teams, Asana).
• Ability to work independently, manage multiple priorities, and meet deadlines in a remote setting.
• A passion for social justice and a commitment to improving community well-being.
• Must be based within or able to effectively serve the Johannesburg, Gauteng, ZA region remotely.

Benefits

• Competitive annual salary commensurate with experience.
• Comprehensive remote work support, including potential stipends for home office setup.
• Generous annual leave allowance and paid time off.
• Opportunities for professional development and further education.
• Meaningful work that makes a tangible difference in the community.
• Access to cutting-edge virtual collaboration tools and technologies.
• A supportive and inclusive remote work culture.