Senior Community Support Manager (Remote)

Placements24; Pietermaritzburg; Hybrid; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Remote work

Professional development

Career advancement

Job summary

Placements24 is seeking a Senior Community Support Manager to lead remote community programs across South Africa. You will drive strategic initiatives, supervise a team of community support officers, and build partnerships with authorities, NGOs, and stakeholders to enhance service delivery and outcomes.

The role requires a degree in Social Work or related field and at least 5 years of leadership experience in social care.

Qualifications

• Requires a relevant degree and 5+ years in community development/social care management.
• Proven ability to lead teams and manage projects in the social sector.
• Strong experience with needs assessment and program evaluation methodologies.
• Excellent networking and relationship-building with diverse stakeholders.
• Excellent communication, interpersonal and presentation skills.

Responsibilities

• Develop and implement comprehensive community support programs aligned with organizational goals.
• Lead and mentor a team of community support officers, fostering a collaborative and high-performing work environment.
• Oversee the allocation of resources and budgets to ensure efficient and effective service delivery.
• Build and maintain strong partnerships with local authorities, NGOs, and other stakeholders.
• Monitor and evaluate program outcomes, reporting on impact and identifying areas for improvement.
• Ensure compliance with regulations and ethical standards in community care.
• Drive innovation in service delivery models to meet diverse community needs.
• Manage crisis intervention and conflict resolution as needed within the community.
• Contribute to strategic planning and policy development for the organization.
• Facilitate training and development opportunities for staff and volunteers.

Skills

Leadership

Stakeholder management

Strategic thinking

Remote collaboration

Program evaluation

Education

Bachelor's degree in Social Work/related field

Tools

Zoom/Teams

Job description

About the Role

Our client, a leading provider of community support services, is seeking a highly motivated and experienced Senior Community Support Manager to join their dynamic team. This is a fully remote position, offering the flexibility to work from anywhere within South Africa. The ideal candidate will be passionate about empowering individuals and communities, driving positive social impact, and fostering strong relationships. You will play a crucial role in developing and implementing strategic initiatives that enhance the quality of life for our client's service users. This role requires exceptional leadership, strategic thinking, and a deep understanding of social care principles. The successful applicant will be instrumental in shaping the future of community engagement for our client, ensuring that their services are accessible, effective, and responsive to the evolving needs of the communities they serve. Your expertise will be vital in navigating the complexities of social care provision in a remote-first environment.

Key Responsibilities

• Develop and implement comprehensive community support programs aligned with organizational goals.


• Lead and mentor a team of community support officers, fostering a collaborative and high-performing work environment.


• Oversee the allocation of resources and budgets to ensure efficient and effective service delivery.


• Build and maintain strong partnerships with local authorities, NGOs, and other stakeholders.


• Monitor and evaluate program outcomes, reporting on impact and identifying areas for improvement.


• Ensure compliance with all relevant regulations and ethical standards in community care.


• Drive innovation in service delivery models to meet diverse community needs.


• Manage crisis intervention and conflict resolution as needed within the community.


• Contribute to strategic planning and policy development for the organization.


• Facilitate training and development opportunities for staff and volunteers.

Requirements

• A relevant degree in Social Work, Community Development, Psychology, or a related field.


• A minimum of 5 years of experience in community development, social care management, or a similar role.


• Proven experience in managing teams and leading projects within the social sector.


• Excellent understanding of community needs assessment and program evaluation methodologies.


• Strong networking and relationship-building skills with diverse stakeholders.


• Exceptional communication, interpersonal, and presentation skills.


• Proficiency in using digital collaboration tools and remote work technologies.


• Demonstrated ability to work independently and as part of a remote team.


• A passion for social justice and a commitment to improving community well-being.


• Must have a reliable internet connection and a suitable home office setup.

Benefits

In return for your dedication and expertise, our client offers a competitive salary package, comprehensive remote work support, and opportunities for professional development. You will be part of a forward-thinking organization committed to making a tangible difference. Enjoy the flexibility of a remote role, allowing for a better work-life balance. Our client provides ongoing training, opportunities for career advancement within a growing sector, and a supportive team environment. We value our employees and are dedicated to their well-being and professional growth, offering access to resources and support networks. Join a team that is passionate about community impact and shaping a brighter future for individuals across South Africa.