Senior Community Support Manager

Placements24; Midrand; Remote; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Paid time off

Professional development

Job summary

Placements24, on behalf of a leading South African non-profit, seeks a Senior Community Support Manager to lead remote operations and strategic program delivery across regions. You will manage a diverse team of community support officers, build relationships with stakeholders, oversee budgets, and design monitoring and evaluation frameworks to measure impact.

The role requires a Masters in Social Work or related field, 7+ years in community development with 3+ in management, and proven remote

Qualifications

• Master's degree in Social Work, Community Development, Public Administration, or a related field.
• 7+ years of progressive experience in community development, social services management, or non-profit program leadership, with at least 3 years in a management capacity.
• Proven ability to manage remote teams and use virtual collaboration tools effectively.
• Experience designing, implementing, and evaluating community-based programs.
• Strong understanding of social and economic challenges in South Africa.

Responsibilities

• Develop and oversee the strategic direction and operational execution of community support programs across multiple regions, ensuring alignment with the organization's mission and goals.
• Lead, mentor, and manage a diverse team of community support officers in a remote work environment.
• Establish and maintain strong relationships with community leaders, local government bodies, non-profit partners, and other stakeholders.
• Oversee the budget for community support initiatives, ensuring efficient resource allocation and financial accountability.
• Design and implement monitoring and evaluation frameworks to assess program effectiveness and impact.
• Identify funding opportunities and contribute to grant writing and proposal development.
• Ensure compliance with regulations and ethical standards in program delivery.
• Represent the organization at community events and stakeholder meetings.

Skills

Remote team management

Stakeholder engagement

Budget oversight

Grant writing

Education

Master's degree in Social Work / Community Development / Public Administration

Tools

Virtual collaboration tools

Job description

About the Role

Our client, a leading non-profit organization dedicated to empowering vulnerable communities, is seeking an experienced and passionate Senior Community Support Manager to lead their operations remotely. This is a critical role requiring a strategic thinker with a deep understanding of social services and a proven ability to manage teams effectively in a virtual environment. The successful candidate will be instrumental in developing and implementing impactful community programs, fostering strong relationships with stakeholders, and ensuring the sustainable growth of our client's reach. You will play a pivotal part in shaping the future of community support, driving positive change across various demographics. The role demands exceptional organizational skills, a proactive approach, and a commitment to social justice. As a fully remote position, you will have the flexibility to work from anywhere within South Africa, contributing to our client's mission without geographical constraints. This is an unparalleled opportunity to make a tangible difference in the lives of many.

Key Responsibilities

• Develop and oversee the strategic direction and operational execution of community support programs across multiple regions, ensuring alignment with the organization's mission and goals.
• Lead, mentor, and manage a diverse team of community support officers, fostering a collaborative and high-performing remote work environment.
• Establish and maintain strong, productive relationships with community leaders, local government bodies, non-profit partners, and other key stakeholders.
• Oversee the budget for community support initiatives, ensuring efficient resource allocation and financial accountability.
• Design and implement monitoring and evaluation frameworks to assess program effectiveness, impact, and areas for improvement.
• Identify funding opportunities and contribute to grant writing and proposal development to secure resources for new and existing programs.
• Ensure compliance with all relevant regulations and ethical standards in program delivery.
• Represent the organization at community events, conferences, and stakeholder meetings.

Requirements

• A Master's degree in Social Work, Community Development, Public Administration, or a related field.
• A minimum of 7 years of progressive experience in community development, social services management, or non-profit program leadership, with at least 3 years in a management capacity.
• Demonstrated experience in managing remote teams and utilizing virtual collaboration tools effectively.
• Proven track record of successfully designing, implementing, and evaluating community-based programs.
• Strong understanding of the social and economic challenges faced by various communities in South Africa.
• Excellent leadership, communication, interpersonal, and negotiation skills.
• Proficiency in project management and financial management.
• Experience with grant writing and fundraising is highly desirable.
• Ability to work independently, prioritize tasks, and manage time effectively in a remote setting.
• A strong commitment to social justice and community empowerment.

Benefits

• Competitive salary package commensurate with experience.
• Comprehensive health insurance and retirement benefits.
• Generous paid time off, including vacation, sick leave, and public holidays.
• Opportunities for professional development and continuous learning through workshops, conferences, and online courses.
• Flexible working hours and the ability to work remotely from anywhere within South Africa.
• Access to state-of-the-art remote work technology and support.
• The opportunity to lead impactful programs and make a significant difference in the lives of individuals and communities.
• A supportive and inclusive organizational culture that values collaboration and innovation.