Senior Community Support Coordinator (Remote)

Placements24; Pietermaritzburg; Hybrid; ZAR 480.000 - 640.000; Vollzeit

Benefits dieser Stelle

Fully remote role

Competitive salary package

Health insurance coverage

Professional development opportunities

Remote team culture

Zusammenfassung

Placements24 is seeking a Senior Community Support Coordinator to lead remote, nationwide social support programs. You will oversee strategy, budgeting, and stakeholder collaboration to deliver impactful services for vulnerable communities, leveraging virtual tools and CRM systems.

The ideal candidate will have 5+ years in community care with leadership experience, and a strong understanding of SA welfare policies, ensuring high-quality, compliant service delivery from a home office.

Qualifikationen

• Bachelor's degree in a related field.
• Minimum of 5 years in community and social care with at least 2 years in a supervisory role.
• Experience in program development, implementation and evaluation in the social sector.
• Strong knowledge of South African social welfare policies and community dynamics.

Aufgaben

• Develop and implement comprehensive community support strategies.
• Lead and mentor a team of community support officers.
• Manage program budgets and resource allocation.
• Conduct regular needs assessments within target communities.
• Foster relationships with government agencies, NGOs, and community leaders.
• Oversee delivery of case management, counseling referrals and crisis intervention.
• Monitor program effectiveness and prepare reports for senior management.
• Ensure compliance with legal and ethical standards in community care.

Kenntnisse

Communication

Interpersonal skills

Negotiation

Ausbildung

Bachelor's degree in Social Work

Master's degree (advantage)

Tools

CRM systems

Video conferencing tools

Jobbeschreibung

About the Role

Our client is seeking a dedicated and experienced Senior Community Support Coordinator to join their expanding virtual team. This role is designed for a passionate individual who thrives in a remote-first environment and is committed to making a tangible difference in the lives of vulnerable individuals and communities. You will play a pivotal role in developing, implementing, and overseeing vital social support programs across various communities. This position offers a unique opportunity to lead impactful initiatives from the comfort of your home office, leveraging technology to connect with and support those in need. The ideal candidate will possess exceptional organizational skills, a deep understanding of social welfare systems, and a compassionate approach to client care.

Key Responsibilities

• Develop and implement comprehensive community support strategies aligned with organizational goals.
• Lead and mentor a team of community support officers, providing guidance and supervision.
• Manage program budgets, ensuring efficient allocation of resources and adherence to financial guidelines.
• Conduct regular needs assessments within target communities to identify emerging support requirements.
• Foster strong relationships with local stakeholders, including government agencies, NGOs, and community leaders.
• Oversee the delivery of various support services, including case management, counseling referrals, and crisis intervention.
• Monitor program effectiveness through data collection and analysis, preparing detailed reports for senior management.
• Ensure compliance with all relevant legal and ethical standards in community care practices.
• Facilitate training sessions for team members and community partners on best practices in social support.
• Contribute to the continuous improvement of service delivery models and program outcomes.

Requirements

• A Bachelor's degree in Social Work, Community Development, Psychology, or a related field.
• A Master's degree is a plus.
• Minimum of 5 years of experience in community and social care, with at least 2 years in a supervisory or leadership role.
• Proven experience in program development, implementation, and evaluation within the social sector.
• Strong understanding of South African social welfare policies and community dynamics.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in using virtual collaboration tools and CRM systems.
• Demonstrated ability to manage multiple projects simultaneously and meet deadlines in a remote setting.
• A commitment to promoting social justice and empowering marginalized communities.
• Must have a reliable internet connection and a dedicated home office space conducive to remote work.
• Valid driver's license and willingness to travel occasionally for essential site visits (if required).

Benefits

• This fully remote position offers a competitive salary package commensurate with experience and qualifications.
• Employees benefit from comprehensive health insurance coverage, generous paid time off, and opportunities for professional development and further training.
• Our client provides a supportive and collaborative remote work culture, encouraging work-life balance.
• You will have the chance to lead impactful projects and contribute to meaningful social change on a national scale.
• Access to cutting-edge virtual support tools and resources is provided.
• Regular virtual team-building activities and performance recognition programs are in place to foster a strong sense of community among our remote staff.
• Join a forward-thinking organization dedicated to excellence in community support and social welfare.